Ihop

This was my first time trying out this location.. Hat's off to the cook. Few IHOP's get my order correct the first time. I ordered a big steak omelet with no hashbrowns and a added avocado. The cook delivered and went above my expectations. My food was on my table in a prompt manner. The waitress was very nice, respectful and professional. She did so excellent her tip was well deserved. I will be sending friends and family as well as returning to this establishment.

This was an embarrassing experience for an eating establishment! My husband and I called AN HOUR BEFORE we wanted to pick up the order. The lady taking it was nice and polite--not the problem! We get to the parking lot 15 MINUTES EARLY and call to let them know we were there. While waiting for our order, there were several people who pulled up and got their orders quickly. We kept waiting so 28 MINUTES AFTER our pick up time, I had my husband call again. They blamed it on the kitchen being busy. Come on man! With the time we gave them calling ahead and being early, not an excuse! So in total we WAITED 45 MINUTES before we got our food. Then we get home and the food is VERY COLD. Yes it took us about 10 minutes to get to the house but we all had to reheat our food! It should not have been that cold if the food was fresh from the kitchen when they put it in the car! We have gotten food via curbside enough in the last year we should know the temp of food with a ride home. The food tasted good once it was heated. I asked for butter pecan syrup and didn't get it. Glad I wasn't dead set on having it. I'm very embarrassed for them...I've never had an experience like this. I hope others have a better one!

We ate at this location since we were driving from Atlanta to Orlando. We had to drive by 2 Waffle Houses to get to it, but it was worth it. The restaurant practiced good social distancing habits by sectioning off tables. There is no sitting in the main entry area. Everyone has to sanitize their hands upon entry. There are separate exit doors to avoid cross traffic. Our waitress was pleasant. I believe her name was Nicole. We ordered breakfast and the entire family gave it a thumbs up. Our order came out promptly and the portions were filling. We would eat there again. Also, the bathrooms were clean and permitted only one person at a time.