Starbucks

Went here two days in a row for the same order. On the 2nd day, being a Monday, didn't expect it to be busy....however there was a large crowd continually rolling in as there was an FBLA meeting in town. There was one person working and she handled the unexpected volume like a champ! She took orders, payments and fulfilled the orders correctly with a smile on her face. Kudos to this gal for maintaining a professional composure in difficult circumstances!

I would normally give Starbucks a 4 or 5 star rating, but not this one. Of course it's expensive. It's in Vail. The problem arises when you try to use your rewards or other perks of having a Starbucks card. You can earn stars here, but you can't use rewards or perks, not even for free refills. Apparently, it's a Vail Resorts owned store. That would be fine, but there is no indication that you can't use rewards here, not until you ask. They're clear about not accepting credit cards, but nothing about not accepting rewards.