Sonic Drive-in

This sonic is not the best here. We asked for two burgers, mozzarella sticks, a chicken sandwich, and four drinks and four fries. They missed a whole meal and said they didn't. They missed the chicken sandwich, a frie and a drink. This is why you should always check before you give the money or at least before you leave. But to tell your customers they're wrong? That is the most unprofessional thing you could do. We even had her check the bag and she rolled her eyes and told us to wait while they make it. And on top of that, we still paid for the whole meal even though they were wrong.

I was really hungry last night because i hadn't ate anything during the day except for my breakfast. It was 10 pm when we went to sonic, so i was starving and my blood sugars were dropping. Well, i ordered a #3 with only lettuce, mustard and pickles. My son has ordered his food first and paid for himself. I was impressed on how quick his order came out. So then i ordered mine and thought hopefully mine comes out quick too. It didn't they took a while but that was alright because mine gad 2 orders, it was still great timing. Well, as i got my burger out if the bag, i was looking for some salt and ketchup and of course, nothing in the bag. So we pressed the little red button again and asked for some salt and they brought it out. Well I opened up my burger to put salt in it and i look at my burger then look at my son and he says what now. I said well i asked for my bacon cheese burger with only lettuce, mustard and pickles right? He says yeah i says to him, so wheres the lettuce and pickles? So we pressed that little red button again. I thought man these people are probably frustrated with us already but they answered in a nice voice and we told them what had happened. So they said they get on to it and so they did. Our car hop brings out a bag and hands it over APOLOGIZING for THEIR mistake and when i open the bag he says" can you please check if your order is right?" I saw inside the bag and there was another burger, I opened it up and took a look and i was in awwwwe. I told him " yes it's perfect this time, but i would've been ok with you just bringing out the lettuce and pickles." He looked at me and said, "we keep our customers happy, you have a good night" Ya were awesome last night Sonic on N. University that's why i love coming to you. You DO take care if your customers and are quick about it. Sorry i didn't get any names but THANK YOU!!