Dunkin'

Hot coffee has consistently had a large amount of grounds in it for almost a year now. I've choked while driving down the road because who expects that? Each time, I hope it will be different. I called and let them know as it IS a choking hazard, and I was told it's an issue training new people. That response doesn't make a lot of sense at this point. Will not be ordering from here again.

My son loves the frozen butter pecan coffee with whip cream and Carmel drizzle! It's a seasonal flavor and he is HOOKED! I got it for him today. Although I only indulge occasionally my Chihuahua loves to go so he can get a "PUP CUP". DUNKINS DOG TREAT....a small cup of non-dairy whipped topping. He LOVES it!

Normally I give a 5 star here not this time. I placed an order through the app and when I pulled to the window the female working the drive thru that just asked the name on the order right before I pulled up asked me when I got to the window did I have the iced coffee. I stated what I ordered and asked for condiments to go with the order. She hands me half of my order with no condiments in the bag that I literally just asked her to put in the bag. Then I didn't get the half dozen donuts I had with the order. She opened the window back up and I once again asked for the donuts and condiments. I got the condiments right away but she seemed lost on my donuts and they wasn't ready at all. I had to tell them what I ordered even after I see 3 employees look at the order screen. Management needs to ensure how to make sure the employees are trained and give great customer service it's very disappointing. I told them what donuts were supposed to be in the order and I said 2 of the wrong kind which is my fault. It shouldn't have been a problem to begin with if the order was done correctly. I will definitely speak with the Store Manager over this order due to the major lack of service and mistakes.

Came by like every Friday/Saturday Night 1:40 am for Croussants and Doughnuts.. Ask at Drive Thru for Croussants and Lady said, Cleaning oven.. There is usually quiet spoken Guy working.. (Every night We stop, they are cleaning their oven) As we drove by window, there was several Croussants in containers.. We wanted to buy a dozen.. Very Unhappy that We don't have any for Breakfast/Lunch.