Charles

I ordered a “florist’s choice” bouquet for my best friend, who is local (I am not). She received the most gorgeous arrangement! So fresh and such a beautiful combination of colors. They did same-day delivery and the flowers arrived before 1 pm. I was really impressed and I will definitely be ordering again. The pic does not do it justice! Thank you Roddy’s Flowers!!

I ordered a bouquet for my cousin's 75th birthday (a pretty special event) to be delivered Friday ahead of the Sunday date. She sent a pic when they arrived (1st pic). Very pretty. The next night I got a text from her saying the main flowers had wilted. (pic 2). How disappointing that they did not even last until her birthday! She bought flowers from the grocery store to replace the bad ones so that she could display a pretty arrangement. I called Roddy's Monday morning, explained what had happened. There was a bit of disbelief--maybe she had her house hot making them wilt, etc. With some attitude the person offered to send a replacement. I was agreeable with that. My cousin notified me later in the afternoon that another bouquet had arrived-a much fresher one! (pic 3) I had previously ordered from them in October with no issues. I know Christmastime is really busy but that's no excuse to send out flowers that will be dead the next day. Make substitutions with good quality flowers, please! I probably won't call them again since it's hit or miss.

I live in Lake Zurich, IL. I contacted Roddy's Flowers to have in item sent to a family member in Johnson City, TN. I requested several changes from a description on their web site. They were very kind & accommodating with all that I requested. The arrangement was delivered in a timely manner. I certainly appreciate my hometown & the care in which the arrangement was created for my loved one.

Flowers were very pretty, but they were delivered a day late without any explanation. Didn't even bother to call me on the day they were supposed to be delivered to let me know, they just didn't show up. Delivered them the next morning. Thankfully the recipient's plans changed, or they would have been delivered to an empty house and sat outside all weekend. Poor service for too much money.

Deeply disappointed with their performance today. I have been ordering consistently for about a year and when I attempted to put an order in online for Valentine’s Day the day before, it wouldn’t go through. I texted the delivery guy since he has been sending me photos of each past arrangement upon delivery. I was sent back a message stating the order was sent up. This had been done before and I was expecting an invoice. Late afternoon I followed up and was told to call the store. The owner stated once getting a certain amount of orders, THEIR MACHINES WERE SIMPLY TURNED OFF. I understand they reached the limit their business could handle but do not understand why they did not at least inform me this morning when I inquired. If this had been communicated, I would have called around and made other arrangements. I put in an order with another florist and hope it goes well. Saddened my business was not valued by Roddy and his staff.