Sonic Drive-in

Pass. No carhop stall ordering. When I pulled up, my stall and several others had already had the red button pressed. Found out why when I went to another stall - lady told me to go through the drive through, that was the only way they would accept orders (location is also not accepting mobile ordering through the app). Well the drive through had 10+ cars in it, going past where I sat in a stall. No thanks. Didn't even get to order, just left. Considering the other reviews, I probably would have had cold mozzarella sticks at that. If this is a franchise, check up on your employee work flow. This is not acceptable.

Ordered online. Got to location. Set my stall # and waited. And waited. No one ever came or responded. Went to the drive thru. The person said something and never came back. 35 minutes later I just left. Tried to call the general manager with the number on the speaker. Left a message. Never responded. Complained online. Got an email saying they'll look into it. Never heard anything else. All of this is over $1.88 slushie....smh

We pulled into one of the stalls to order. After sitting there for over 20 minutes and realizing no one had come out to take our order, my son pushed the button a second time only to be RUDELY told they were only taking orders in the drive-thru, which had an extremely long line at the point. There were three other vehicles in stalls who were also angrily backing out and leaving at the same time as we were who were waiting a few minutes prior to us pulling up!