Subway

I am aware of the struggles currently going on. But this location needs to get their stuff together. It's always something... Today I walk in, there's only one employee in the whole place, and he says "Sorry ma'am I need to tell you it's going to be a while." There's one person in line so I'm confused and ask how long it will be? He's says something about he's got bread in the back and it's getting squishy...? Yall, it's Saturday afternoon, get some more employees working. Also there were basically no chips available, and the open sign wasn't even on. Can yall get it together please? Geez.

My two friends and I came in to order 4 subs and before we even said hello to the employee he told us “if it’s more than 3 subs I’m not making it” we asked if he was joking or not and he said “I’m not joking. I’m tired I’ve been here all day and about to just leave so I’m not making more than 3 subs” then we walked out sad & hungry…

This store has taken my online order and wasn’t even ready. The store staff was so wasn’t even courteous enough to say sorry that order got delayed but rather he was busy and mentioned that he was the only staff. He threw out my receipt and said that it’s in trash now. My order was delayed more than 20 min, and he just threw my receipt without refunding me. Staff used F word against me

Ordered two sandwiches. On the first, The store forgot to add the correct toppings. The second sandwich was 100% wrong. Instead of calling to let us know they were out of turkey, they went ahead and substituted with ham. I don’t eat ham which is why I chose turkey to start. They also put jalapeño sauce on my sandwich. I am extremely allergic to jalapeños and any kind of pepper. I ended up having an allergic reaction and just threw away the whole sandwich after three bites. The bread was soggy and just overall kind of sad. Usually love subway I hope no one else has a bad order today.

I had ordered a sandwich online (order number provided) and the sandwich was not what I ordered. It was the wrong type of meat, the meat itself was cold after it being "toasted", and the tomatoes tasted rotten. I threw the sandwich away in the trash. I called the store to see how I could go about it, Jennifer "the manager" was very rude and inconsiderate. She stated that this has been an issue online with the selections of meats and that she has spoken to her supervisor about it. Okay, sounds logical. But then she proceeds to say that the previous toaster was broken and it got replaced with another broken toaster and that is why the meat was cold. That sounds like an excuse, but then again okay, equipment deficiency. Then Jennifer "the manager" proceeds to say that the tomatoes were from Tuesday and that they are good, and that it was out of her control. The tomatoes tasted rotten and were squishy, I was not about to consume that. Jennifer stated that she was not going to remake that sandwich, and if I wanted a refund that I would have to go at a time that she wanted me there and not to my best convivence. Also, she had stated that I needed to go online and cancel my order (which has already been paid for and retrieved) but when I tried to do any thing if such sort, I could not find how to do it. I asked her how to do it and she stated that she didn't know how and that was what other customers did. Again, this was inconsiderate as my situation should not be addressed in the same scenario as other customers. Jennifer handled my situation very rudely, and unprofessional. I do not feel like I was taking care of in any shape, way, or form. I have eaten here before and never had an issue, till today and nothing was done for me. Jennifer stated that she was already working longer than scheduled, this probably correlates to why she was frustrated and decided to backlash on a paying customer instead. At the VERY LEAST, I would like to have my sandwich remade.