Sonic Drive-in

I had a small order today. It took a little longer than it normally would, but because of all the staffing shortages literally everywhere, I honestly didn’t think anything of it. This Sonic location has always been really efficient. When they finally brought out my order, they apologized for the delay. THEN, they ran out again and brought me a coupon for a free Sonic item at this location. They seriously didn’t have to do that! Everyone is short-handed right now! We all have to practice some patience! :) However, that was super kind of the staff at this location. Always smiling, delivering great food in great time! :)

It’s now happened multiple times, if the female night manager is on shift the ice cream machine is shut down as early as 8pm and we can’t get any shakes, if the really nice male night manager with the ponytail is on shift there’s always ice cream till close! Fire the female night manager, she’s ruining our favorite weekday ice cream stop because she’s lazy!!! My wife and I are considering never returning to this location, how much money has she lost y’all!

French fries were rancid like the oil hadn’t been changed in weeks. Chicken sandwich breading was soggy. Hamburger patties and Texas toast were over cooked. It was like trying to eat beef jerky wrapped in burnt toast with no butter on it. Not even joking, this was not just my worst experience at a Sonic, it might be my worst experience at any hamburger place. And I’ve eaten at a McDonald’s in Tijuana, which was my previous worst.

The worst customer service you can ever expect from teenagers trying to run the place, I ordered my Hamburger and they missed it up. After I go back and tell them that they have missed up my order, I get to deal with the 17 year old with curly hair that things he owns the place and questioned why I didn't like the order even though it was NOT what I ordered. Please Please Please find people that want to work and represent your business. there are people that would kill for a job like what this ungrateful little curly haired P---- is doing, what a shame on SONIC!!!!!!!

Every. SINGLE. Time. I go to this sonic they screw up my order. Not once, not twice, not three times, every time. That, combined with some of the slowest service around, is what you can expect at this location. The silver lining is that literally any other sonic you go to will be better than this one. Owner needs to fire everyone that works here and hire some people that take some pride in their work. Edit: decided to get a burrito after working overnight after this review after months of not going. Their hours state they open at 6 Showed up at 6:30 am. There was a sign in the drive thru lame so I pulled into a stall. I was told on the intercom they were not open.

Horrible customer service I pulled into a stall, pushed the red button.got asked what I wanted but when I answered They couldn’t hear me ,the screen was blank I than decided to use the drive thru. Orders, than waited in line. They brought me my stuff, I tried to tell her that I tried to order over to the right, she said were short staffed and not using those. I said “are you serious “. She said yes serious She was so rude. If your not going to use that section than post it on them individually This place is a dump.