Buffalo Wild Wings

I don’t know why I keep going here. Service is mediocre at best. They didn’t have some of the thing I wanted on the menu. I get it, it’s a supply chain thing but my wings were warmish teetering on cold and a couple of us ordered the wings with dry rubs and they put so much dry rub on them you could have filled a salt shaker after we ate with what was left on the trays. Way way over seasoned. Next time I’ll make a different choice to take my family out for dinner. There are definitely better options around the area. Do better.

Was picking up multiple orders and was greeted and told that the orders were still being made. I was early but eventually the orders were done. Customer service was friendly the orders were correct I have no complaints. I picked up several orders at this location and everyone does a great job and normally the food is done most of the time. Tonight was their special so they were exceptionally busy so I understand that. I look forward to taking more orders at this location.

Don't trust the online menu or the advertisement linked in this Google maps description! The food was fine, though the bread was a little stale. I asked the hostess when I walked in and the server when he came by to confirm the happy hour they advertised was accurate. Both said, "of course!". Then the check came and everything was listed at full price, so our bill was over $40+ tax instead of $26+ tax. The server tried to adjust it, but he was only able to get a couple dollars off. The manager was very friendly, but she didn't change the bill at all, just said the happy hour wasn't a real thing. It wasn't a bad experience, but the only reason we came at all was to check out the deal.

This visit to BWW was disappointing. They were busy we arrived. It was Friday evening my and my family and I showed up hungry! We were seated quickly on arrival and brought our drinks. Then we waited........a long time. It was 45 minutes after we ordered before we got our food. I expected to have a wait, but 45 minutes seemed excessive to me for hot wings. My daughter's drink wasn't what she ordered. That alone wouldn't be a complaint but we sat there for so long with just those drinks and no service to fix it. When our food finally came out, the waitress seemed rushed, I'm sure she knew we'd been waiting a while. All was forgiven. The food was cold!!! It wasn't even close to the delicious BWW I've enjoyed in the past. Hopefully this was a one-time thing. I don't know what was going on behind the scenes that night but I decided I'd write this review while I was there due to my frustration at spending $90 on a meal for my family and it wasn't a pleasant experience. Our waitress was apologetic and fixed us to-go drinks but it didn't make up for the rest of the stuff. To be fair, in the past they have been excellent, and I'll probably still go again sometime. Just not for a while.