Hooters - Brandon

I’ll start by saying I just went to a Hooters in Orlando and had the BEST WINGS I’ve ever had so I was excited to get home and try the hooters by me. So far from good it wasn’t funny. The pic I’m posting is of the mild wings. There’s no sauce. The menu was very different. Not as many choices of sauces or rubs. Service was good though.

My favorite item on the Hooters menu has always been the Grouper sandwich, although food-wise they are famous for wings. Due to COVID, I hadn’t been there in a long time, but had a real craving for the grouper yesterday, and ordered takeout because it was Friday evening and very busy there. I was not disappointed - The Fried Grouper sandwich was delicious, a bit flaky and well seasoned which I like, with a generous portion as I remembered it, and the Curly Fries were good as well. Comparable, in my opinion, to a large fish sandwich from a nice seafood restaurant. I’ve read other reviews that claim the Blackened Grouper sandwich is the best, I will have to try that on a future visit and compare.

I did a Uber eats with this company and when I got my food I noticed that it was not what I ordered it also was very cold like it has been sitting the fries were very stale so I called them I spoke to two people that were very rude then I got to speak to Ben who told me that he’s apologize but there’s nothing that he can do and then Began to blame Uber eats for the incorrect order but his team was the ones that did not add the cheese they did not add barbecue sauce on the side and they also let the order sit that was obviously not my order it was someone else’s order and they just gave it to me the bacon was burnt as well as the other condiments were not inside of the order I spent 16$ for something that only cost 9.99$ don’t waste your money like I did // just like a bad company to blame someone else they didn’t cook the food your company did just look at it and I’m sure I wouldn’t enjoy it never will I eat there

So disappointed with the food here. This place used to be our favorite Hooters and it's changed so much in the past 2 years. It's definitely not the same. Our last two visits have been the worse and today will be the last time we order food here. $40 worth of undercooked and nasty wings. We ordered take out a few months ago and had the same problem. Undercooked and the wings just did not taste right. Today we decided to give it a second try and even worse! Undercooked, no sauce and just nasty. We stopped dinning in due to the rude servers and now it's not even worth going to get take out. Very disappointing!

This place is GREAT! The manager is unbelievable. We come as a family with my grand children. Manager always comes to greet us and fist bump the kids and makes us feel like family. Service is perfect. The girls work hard and the manager is always there with a helping hand. Highly recommend for a fun relaxing out with the family.