Jamba

This morning when I came in, there seemed to only be one girl working and it was really busy. The girl who was working I believe her name was Teran, did an awesome job at getting my order out fast despite how busy it was! I was really impressed with the service and my smoothie bowl tasted great! Props to the girl working for getting everyone’s order out fast while being the only one working!

I come to this Jamba Juice often, but today I received terrible service. I always order a medium smoothie and ask for some to be split in a kid’s cup, so that my daughter can have her own drink. Today, I ordered that same order that I always receive at this Jamba and several others, but it the medium came split into two kids cups. I asked if this was correct because it always comes in a small and a kids cup, and the dark haired girl wearing the visor said that two kids cups equals a medium. I said okay, but felt this wasn’t right. So, I looked up the jamba Jamba sizes. A medium is 24 ounces, a small is 16 ounces and a kids is 9.5 ounces. So two kids cups is only 19 ounces, not the the 24 ounces of smoothie I paid for. I then went back inside and asked for my two kids cups to be combined into a medium cup because I felt it wasn’t right. The same girl started to take the kids lids off, but as I started explaining she rudely said I will just make you a new medium. Then went to the back of the store and complained to her coworkers as I watched while she made my smoothie. She still did not split the medium partly into a kids cup and small cup, but I felt like it wasn’t going to get any better if I asked for that to happen. This is a pretty sad display of customer service and an attempt to short me 5 ounces of Jamba Juice.