Lock 50

When i ordered online, the information regarding reservations is very misleading and inaccurate. Then, when you come inside, the entire place feels so tiny and crammed, no social distancing and music is very quiet. When the waiter asked how i wanted my steak i said i wanted it well done and i got it burned and the order was missing fries that i ordered. Basically, a bit of work to service could be done to improve as well as an update to help with reservations.

The service wasn't great. Wait time was long for drinks and food. The food was ok, proteins were cooked well but the sides that were paired were unusual flavor and texture wise, and honestly not enjoyable. A lot of pickled and a lot of raw elements that weren't advertised as such on the menu. My fiance and I didn't even touch them. I would have happily bought something else in addition to my meal from the small plates section of the menu, however when we let the waitress know that we weren't super happy, her first response was to mention that the chef when to culinary school. Huge turn off. I am not doubting the chef's skill, I just didn't care for it, and they lost out on the potential for more revenue. Moments after finishing my fish I had such stomach distress (Not sure if it was because the salmon was very pink inside and had a strong odor or the oily sauce) we quickly paid and left so I could go home and rest. I felt so poorly I even forgot my purse at the restaurant and we had to go back for it. I am sitting here with such stomach pain rocking back and fourth. We are big diners in the city and go out multiple times a week, and honestly in comparison to other great local choices, Lock 50 isn't up there on our top choices.

What used to be a 5 star experience has changed. We use to love to order the 7 course chef tasting meal and split it between 2 people. It was so much food and more than enough for my wife and me! The last 2 times we went, we asked to split the 7 course meal and were told the chef wouldn’t do only one, and we would both need to order a 7 course meal. I understand if this is a policy, but please be consistent and write it on your menu. I actually asked this specific question via Instagram, and got a response that it is ok to split the 7 course meal. It seems maybe there are 2 chefs, and it depends on the night.

Reserved a heated Igloo with 5 course dinner and wine for Valentine's Day as a surprise for my wife. The atmosphere was cozy and relaxing. Yet the food was cooked perfectly and the service was of the best I've ever received. Needless to say she enjoyed it which ment I enjoyed it. Thanks for making our Valentine's Day one to remember.