Starbucks

I have gotten REALLY,REALLY Wond erful things at Starbucks Coffee Sho ps . I Really,Really Love the Different Types of Coffee and the Food and the Different Types and Flavors of Frappuccinos and all of the Other Frozen Drinks. I Felt Like I was Extremely Super,Su per Cool & Fun place to go and get a way FROM the HORRIBLE Things th at would REALLY,REALLY make Me want to Climb the wall . I was able to have time for Myself or with Friends . That,s How Starbucks Coffee Sho ps Make Me Feel and I think it will make You Feel like I do . If I had to give Starbucks Coffee Shops a 1-10 rating I would most likely give Starbucks a 100% Rating .

My experience at this Starbucks was by far my worst EVER! I am handicapped, and don't get out to this type of place often. I was very excited to have the opportunity to visit, what used to be my favorite place for coffee. The store seemed to be pretty empty, and that I should be able to get in and out without much of an issue. Sadly, that was not the case. The individuals behind the counter were not friendly, or attentive, honestly they seemed more involved with each other than anything else. I don't even think they made eye contact with me. Maybe, I should have given my phone number to use my rewards card, but I wasn't trying to hold things up. I just wanted to order my special treat to my self, a glorified iced coffee and go. It literally took 20+ minutes to get my coffee, even though the store was practically empty when I ordered. Standing with my cane for five minutes is a challenge for me, ten minutes is torture, 20+ minutes I'll be paying for this for the next week! I seriously was visibly struggling, not a drop of help or compassion offered to me by an employee. Even though, they were buzzing about. Even a manager came out front where I was standing. Honestly, I would have left, but why should I not be able to get a cup of coffee like a normal person just because I'm handicapped?? It became a personal challenge for me! In reality shouldn't Starbucks train their employees to be sensitive or aware of the needs of all of their customers? Including those of us that are handicapped? Apparently, even though in store wasn't visibly busy, they were handling a bunch of online/in-store pick up orders. I know with Covid things have changed, but I'm still a person, and I still would like to be treated as one, instead of a computer generated ticket. That name written on my To Go Cup says Theresa, and that's me.

I have been to Starbucks five times I don't normally go there like that I they coffee taste like dirt I'm just I'm being honest I'm so serious was once I tried the drink like the lemon-lime drink special it was good I tried I'm going to try next is there cappuccino, macchiato frappe and I had a gift card so I used it today for the first time