Morrisons Widnes Cafe

Has to be one of the worst Morrisons cafes, No problem with the staff, but the place is in serious need of a deep clean. The hot drinks machine is filthy, sticky tables and worn out furniture. Food presentation is non existent. I generally like eating in Morrisons cafes but I’ll be giving the Widnes one a miss.

Went there today on 5th Jan 22, what an eye saw, avsolute filthy cafe, very very poor staff who i can only imagine must live in squalor themselfs if they consider this cafe clean. Dirty sticky tables, no cleanliness around the coffee machines, no sachets of sugar just loose sugar in a jar. The staff have abysmal attitudes and are no help what so ever. I wouldnt chance eating anything here in these present times, i can honestly say its one of the worst morrisons cafes ive been in and the mangeress who i complained too was arrogant and did not take on board the problems that exsist in this cafe. Shes the one to overlook and make the cafe experiance better i can only assume whoever hired her were desperate to employ someone at the time. I wouldnt advise anyone to eat or even have a drink here, its an utter shambles and a very dirty and poor run cafe.

The food was lovely and so were the staff. The issue here was that service was very slow and everything was confused. It wasn't clear whether we were supposed to order on our phones or queue up as normal. Food arrived but drinks didn't come and we were told later on that drinks are self service. The cafe was chronically understaffed for how busy it was and we really felt sorry for the staff who were found their best under the circumstances. It seemed that 2 people were doing everything and the cafe was extremely busy.

I hate giving poor reviews but this place has gone downhill remarkably fast. The food itself is generally pretty good and the staff are lovely, but the main problem is nothing is ever available. From teacakes to lasagne and fish & chips, little is generally available. The unavailability list at the till was twice as long as the menu! No criticism of the staff but their morale seems low. When I asked why products were unavailable when you have a shop-full of them I was told..."sorry sir everything has to be brought in from outside ". Come on Morrisson's Management get a grip and get back to the way you were

Updated 10 months later. Downgraded from 2 stars to 1 star. Staff obviously not happy in their work. Waited ages to pay. Paid £1.50 for a black coffee to find 1 coffee machine closed "for cleaning" and the other with no coffee in! Cups still stained. Tables dirty... obviously no improvement since my last visit, in fact I would go as far as saying the cafe has got worse. Called in for coffee with a friend. Trying to find a clean cup was like searching for a needle in a hay stack! Mentioned the fact that all the cups were stained to the lady on the till. She said it was because they're not allowed to bleach them! Don't they wash cups?! Just to add insult to injury, the coffee machine overfills the cup, white foam dripping all down the side of the cup when then sets like marshmallow. I'm not a frequent Morrison cafe customer, but I've just become an ex customer. Cleanliness leaves much to be desired.