Arby's

Very poor customer service. The person taking our order wasn’t helpful at all . We asked if they had any specials on their roast beef sandwiches. The employee said “yes”... So then we had to ask “Well what are they?” I would think if somebody is asking about the specials you should probably just tell them, but that’s just me. She also sounded annoyed that we were asking questions. The food was bad quality. The curly fries were cold and all broken end pieces. I would just say don’t ever go here. They don’t seem to want customers. We’ve also had problems with them closing early, or turning off all the lights to make it look like they’re closed.

Stopped by to try the Wagyu Burger, the sauce was good, the burger was a bit charred and on the dry side. Not what I expected out of the best meat in the world but it's not the meats fault it was over cooked. The flavors were good but was disappointing because of the over cooking. Crinkle fries and chocolate shake were good. I went through the drive thru so I was all the way home before seeing the cook on the burger, otherwise I would have returned it.

Outside of the usual & expected slow pace, great service as always. Everyone was and is always pleasant, kind, & helpful. You would have gotten 5 stars but the girl working the window, her fingernails were really dirty and she wasn't wearing gloves. She was sweet & kind, gave great service. You should just be wearing gloves if you don't have time to clean under your nails especially if you work with food.

I just went through the drive-thru and ordered a #13 Combo with Turkey, crinkle fries, a cup of cheese, a strawberry lemonade n also the 2 for 6 a classic roast beef and Mac n cheese. When I got to the window they didn't have my whole order, fine, they can add to it. Then the young man hands me a completely wrong order, I hand it back! Then I get my order, with curly fries and missing my classic roast beef. Everyone in the restaurant is now yelling at each other and looking and me like I am the issue. I have worked in food for 24 years, a long time of that working for Annette Pulice. These people were very unprofessional and need to get it together