Starbucks

I love Starbucks. I’m normally not used to expecting excellent customer service from a fast food restaurant but I was pleasantly surprised by how quickly the gentleman at the window was able to fix my drink that was made wrong at first. I got the brown sugar shaken espresso with chai that was recommended to me by him and it was absolutely delicious. I would recommend this Starbucks location to anyone, the employees are incredibly fast and were able to work through a very long line of cars very quickly. Highly recommended!!!

I had a great experience here at Starbucks! The staff was quick, friendly, and accurate. I was impressed by how well they handled the rush hour crowd. The coffee and food were delicious and the atmosphere was cozy. I highly recommend this location to anyone looking for a great cup of coffee and excellent customer service.

First off, we love Starbucks as a whole! Never had a bad sandwich or pastry or Frappuccino. The hot coffees are always way too strong for me so I have had problems with most any barista making my coffee, with them really listening to me as to exactly how many Extra pumps of chocolate Ima need to dilute the bitter coffee taste enough for me, lol. This trip though, involved no hot coffee for me. I did however get the "Impossible breakfast sandwich", which I have purchased a few other occasions at our local Sterling, IL. Starbucks. Ive never gotten a bad food item there. This sandwich though, the sausage patty was Not raw, but not cooked well enough to the extent that I am used to always having on any breakfast sandwich Ive gotten from other Starbucks locations. This patty just did not taste very good because it needed to be cooked a bit longer. 😏 Oh, and I used a gift card that had a remaining balance, but I realized after we were already back in the car, that he never offered me my receipt. I Always get my receipts at our usual Starbucks and always want my receipts from anywhere I spend my money at. So that was disappointing... Other than that, our drinks were great as usual. 👌🏽😋

First time at this location. Did drive thru. Apple Crisp Macchiato Coffee was good. Cinnamon Coffee Cake not what I expected. Cashier made an error and told me my order was on them. She maintained a level pleasant tone with a smile the whole time. She volunteered the info of her error. Great customer service. Thank you. I'll go back again. There's always a line in Drive Thru and it moves quickly.