Mcdonald's

This was my worst experience here. This mcdonalds has gone down hill. I went in was standing at the counter for a good 5 minutes before a rude worker came up and said to use the kiosk because no one was going to help me. 2 minutes later they were ringing customers at the cash register. The manager did try to make it right. And apologize I understand everywhere is short staffed but to be rude to your paying customers.

So I was very disturbed to come home and my granddaughter informed me that she was kicked out of the McDonalds . I could not believe this she was sitting alone doing her homework after she had eaten her food and the manager a older Caucasian woman came up to her and told her she had 30min for her to leave and then proceeded to tell all the other Black students that they had only 30 min. to leave ,but she told the one Caucasian student that was with the Black students that he could stay. Now I personally like this McDonalds because most of the time when I do go my food is pretty fresh and hot and my granddaughter loves going there because it is down from the High School and many of the students go and hang out there after school. I was not aware that there is a time limit on how long you can sit at a table especially if you have ordered food and are not disturbing the other customers. I am very very upset to hear about the treatment that these students have experienced today . This is not acceptable behavior from a manager if the students are not causing a problem and spending their money . Upset Grandmother

After waiting for 15+ minutes at the drive through speaker with no response, they finally said sorry for the delay we are currently cash only. I was picking up a mobile order, they said our system is down. This is an every night thing, mobile ordering and doordash orders keep coming in and they just decide nah we're not making them. If this is legitimately a tech issue, corporate needs to be notified so the issue gets fixed asap, otherwise whoever is making the decision to turn off ordering at night needs fired because you are losing TONS of business. I have to decline 10+ doordash orders a night from this store because they refuse to make them.

Worst experience ever was in the drive thru waiting at the speaker for 15 min with no response. I then called the store and they said they were open them started taking orders. I was in the drive thru for almost an hr. Never got some of my items I ordered, fries were cold. One of the fries was half empty. This was beyond the worst service I have ever experienced at this McDonald's