BUGS ON THE TABLES, I felt like throwing up everything and my appetite went away. When I told the manager she didn’t even seem surprised, like WHAT? She was very kind about giving me a refund but if you know you have a bug issue EXTERMINATE. Health department needs to be called. Besides that waited almost 30 minutes for half my food to come out! So disgusting
G
Genkki Mi
Google
5 months ago
1.0
They have good vegan options. a few years ago I ordered 2 Mediterranean Veggie sandwiches with no cheese at this location. I opened it to take out the tomato and there was a small piece of cooked chicken meat. It wasn't mixed in like an accident. I checked my friends sandwich and there was one small piece of chicken, just like mine. Honestly hurts my feelings. Of course I took it out and ate the sandwich. I didn't complain to the management because I didn't want that employee to have the satisfaction of seeing an "angry vegan". I just never went back there and tell other people this place is disgusting so they shouldn't go either.
T
Timothy De Vita
Google
6 months ago
5.0
I always enjoy eating at Panera Bread. This location was no different. The food was ready fast and it was delicious! I really like the turkey chilli. It's lean and not too spicy - perfect for the winter. I'd return there for sure.
N
Nicole Crilly
Google
6 months ago
5.0
Accidentally ordered from the wrong Panera Bread, but Emily and June were so helpful and accommodating! They helped me get a refund from the other location and had my order ready in just a few minutes. Excellent customer service!
W
WhiteCrispy
Google
8 months ago
5.0
Let me start off by mentioning LENA and KAT, both employees at this Panera Bread location made my experience beyond 5 stars. They catered to me with such great customer service, and kindness. I really appreciate how comfortable they made me feel at this location. They both have my gratitude. The location was also cozy and clean. I had the (You pick 2 meal) my choice of half sandwich which was the Chipotle Chicken Avocado Melt, and i accompanied it with my favorite soup, the delicious Broccoli cheddar with a piece of baguette. Overall I was highly satisfied with this location.
P
priti yadav
Google
2 years ago
4.0
I had pumpkin bread soup. Cost was approx. $7 with taxes. Soup had a little sweet and salty taste and was nicely accompanied by baguette. Good service and quiet surrounding( when i visited ). Nearby to shopping places like willowbrook. Enough parking space. They have outdoor seating as well. A good place for salad and desert. They make delicious sandwiches. Try it once. Looked clean and hygienic.
Y
Yvette Hausleben
Google
2 years ago
1.0
This was my first time at a Panera Bread and I have to say it’s not that great!
First no one told us what to do we took a pager and waited for it to go off and it never did.
A gentleman started bringing our food over piece by piece.
Our frozen drink was melted and when I took it back up to the counter I received an attitude! This place is expensive enough without an attitude!
Nope not happy at all!!
Okay I do not like this place they are not accommodating to someone that has never been here. I have be scolded like a child at school!! Ever time I asked a question I got scolded.
After eating the food was not that good!!
K
Kelsey Aughey
Google
3 years ago
1.0
Well wanted to give them zero stars, the last two times i have gone to this Panera has been unacceptable. I live around the area and used to come to this Panera here and there for a few years. Like i said the last few times have been terrible. Soups have been cold and I ordered the grilled cheese which has NEVER looked like this before. The cheese was burnt but not the bread!! I also asked for bacon and they didn’t put any on my sandwich. I went to the manager and she wasn’t helpful. She said that “it is what it is” didn’t ask if i wanted a new meal or my money back. Also the staff is very rude and not welcoming! Definitely won’t be coming back here again!