Dunkin'

I come to this location a lot with a super particular order, and they always do a super good job of putting it together perfectly! The people at the window are always kind and pleasant, even when the line is super long on a weekend morning. Huge shoutout to Brenda who is a friendly face in the mornings who never fails to make my morning better!

The employees are so rude here and never have the inside open, so the drive thru line goes out of the parking lot. I came today and waited in a 20 minute long line. Once I got to order, I asked if I could do two separate orders and the girl replied "No, our line is way too long for you to ask us to do two orders for one car." If they are so concerned with how long their line is, they should open their dining area. Would not recommend this location one bit.

This particular Dunkin' has been problematic for the last couple of years, whether it's customer service, getting the order right or the long wait times. When I do go inside, I typically see the staff standing around and talking with one another, not paying attention to the long lines at drive thru. There have been times where the donuts I get are cold and stale like they've been sitting there for about 7 hours and the coffee, well it's not really coffee but more like water with a coffee taste. I agree with other reviewers that the staff can be rude and not customer service oriented, the can be indifferent to your needs and basically they want you out of the store as quickly as possible so they can get back to talking amongst each other. Full disclosure, I only visit this location because it's close to my home and my daughter likes the doughnut holes but not the doughnuts...go figure! If you don't mind driving a bit further then I would skip this location and go to another establishment that values customer service, is professional, courteous and willing to show appreciation for your patronage.