Ihop

Went to IHOP because they advertise all you can eat pancakes with any combo breakfast meal. Well that is false advertising. I ordered my combo meal , it arrived at the table, and no pancakes. I ask the waitress about the pancakes , she replied " your combo does not come with pancakes because it has toast". What? She did not tell us this when we ordered and specifically asked for pancakes. Not only that I ordered my eggs over medium and they came out slimy. All I can say about the food is I was disappointed. But that's not all I was disappointed about! It's very cold here in Warren, Ohio. You would think if you were going into a restaurant to eat it would be warm. It was so cold in there that you could not take your coat off! Even the waitresses were wearing they're coats. If a restaurant wants business they should at least keep the place warm enough to eat in without a coat.

Great experience. Our server was Cheyenne, she is very sociable and provided great customer service. There was a little mix up but the manager Mark came out a personally informed us of the mix up and kept us updated, he was also very sociable and polite. Food was great. I had the cheesecake pancakes and I would highly recommend!

I haven't been to this restaurant in a few years because I don't live near here anymore. My son lives close so we decide to meet for breakfast. I arrived first and got a table the rest of my guest arrived 15 minutes later. We were seated right near the serving alley but for some reason no one noticed us. We waited 25 minutes before our server took our drink order. We watched as people arrived after us ordered food and ate before our food order was even taken. When we finally ordered our food it took and hour to get it. Our server seemed overwhelmed and a bit annoyed when we asked for straws for our drinks but other then that she was polite. I use to love this place but was very disappointed in my experience. The restaurant was very clean and I was greated as soon as I walked in. I own and operate my own small restaurant and know how important guest service in a timely manner is.

We usually have a great dining experience here, but today was different. Our party of five agreed to meet by 10:00. My husband & I arrived early to make sure seating was available. Almost immediately we were seated, with the other three arriving shortly thereafter. The restaurant wasn't crowded, but our food orders took much too long to be served.

We arrived to a crowded waiting room. Expecting a long wait but was surprisingly short. Experience a minor inconvenience but the hostess quickly and cordially accommodate us. Mercedes, our waitress, was very attentive and friendly. Food was good and prepared well. Very good experience for a very busy day.

Our recent experience wasn’t the best, we normally have breakfast here when we are in town visiting family. The service we had this past Sunday was terrible, rude attendants at the door. Servers argued when we wanted to switch tables because we were placed at a small table for a larger party. Many people were sat down and served food before we received ours even though we were sitting for awhile, the manager discounted the bill -which is why I gave two stars. The food was also very sub par and cold, what was upsetting is that this used to be a regular breakfast spot during visits and now it isn’t due to recent terrible experiences.

We went to breakfast Sunday morning, and have been there a few times before. Today was bad, and it seems that every visit has gotten progressively worse. The food was good, and everything came up pretty quick. The service, on the other hand, was HORRIBLE. Our waitress was bad, award winning bad. We asked for ranch. You'd have thought we asked for gold. We were never given silverware, so we sat for 5 minutes staring at our food while our waitress (who told us that was where she was going) took two different table food orders, and re-filled another tables drinks. We asked the hostess for silverware so we could eat. The waitress then came back by and said, "Oh ya, silverware, sorry". And asked if we wanted re-fills on our drinks, we said yes. That never came our way. We didn't see our waitress again until we flagged her down, after 3 attempts, to ask for the bill. Will not be back.