Applebee's

We will not EVER come back. Our server, Eddie, was slow. There were hardly any people in there due to social distancing, and it took a very long time to get our food. We ordered burgers. My fries were old. My boyfriend sat without a refill. There was old food and trash under the table and between the booth and the wall. We had to ask for silverware, and I had to get up and get napkins myself. To be honest, over the last seven or eight years, I have eaten Applebee's three times (this time being the third) because it's ALWAYS a bad experience. We tried to wait a while and give them another shot but NEVER AGAIN.

Waited over ten years to visit again and if anything it's worse. I started going to Applebee's when it first opened. The menu started changing over time and the food got progressively worse. Recently I read the company was under new management and were trying to bring by back some quality and atmosphere they originally had. We thought it was time to give it a couple try again. We ordered onion rings as an appetizer and riblets/fries as the entree. The onion rings tasted exactly like frozen onion rings with a mystery mealy coating. The ribs and fries looked as if they were dehydrated. The riblets were covered with a thick, ultra smokey flavored sause, but only on the topside. The fries were beyond just shriveled and dry. Now if one meal had been this way... I would have complained and sent it back. But they were both equally bad. Strike Applebee's off my list permanently! PS- My phones camera makes it look way better than it was!

Service was insanely slow. Took about 20 minutes just to get our beer; had to get up to grab napkins that our server said he'd bring, had to grab a straw that he forgot to bring, had to ask for water that I requested at the beginning...would have been easier to just wait on our table myself. We were one of maybe 6 other tables so I'm not entirely sure why it was so difficult to provide par for the course service. Manager was standing around at the bar chatting it up with the bar staff every time I got up to get for myself what I had asked our server for. Look, this is Applebee's. My expectations aren't high; I enjoy the chain- but I won't return to this one.

On 1/4/2021 a friend and i visited the location for lunch time. We sat at the bar and i asked the bartender Samitrius what was the happy hour drink specials, she pointed at the board behind us, I told her I was unable to see it from far away and asked if they had anything up at the bar or if she could tell me, she stated we would have to get up and go look at it. Which I found to be very rude. Upon that, the bartender and workers, even the manager were standing at the bar cursing & such. The restaurant was not pack at all, but my friend still had a long wait for her macaroni pasta, which turned out to be watery noodles. The workers as well as the manager sat in front of us and discussed other workers & how they don’t do anything or act as if they don’t know how to do anything. The whole environment seem very unprofessional.

We ordered food through door dash tonight, and actually called Applebees before ordering to make sure we could get the 40 free wings with the promo code. A girl at Applebees told me that we could, as long as we have the promo code. When we got our order, we didn’t get the wings. After calling Applebee’s and talking to two different people, one of the managers said that we actually needed to put the wings in our order and then put the promo code in. There was nothing anywhere saying that was what we needed to do, and there was nothing the manager could do.