Kfc

I ordered the sandwich box deal 2 orders. I pulled away from the window and had to get BACK in line because they completely forgot to include 1 item from each order and did not give me ketchup for the French fries, which I will say are the best around now. Also no napkins. Otherwise they would have gotten a 5 STAR 🌟 REVIEW.

If I could leave no stars I would. For the 4 consecutive visit the order was wrong…ok…no biggie. Payed 37.00 for my dinner on last drive through visit…missing my whole 8 piece meal. After my 20 minutes drive home I was livid. I called and spoke to the most horrible person who identified herself as a manager. I, tongue in cheek, suggested that she deliver my food to me…she started screaming like a lunatic. Literally at the top of her lungs . She only wanted to speak and would not allow me one word. She obviously has something wrong with her and if she is truly a manager, she is not an example of a leader. Actually, I feel bad for her. This location has serious issues. The young staff at the drive through are usually pleasant. I will let everyone I know to steer clear of this joke of a restaurant.

Not only do they insult their customers audibly, they are rude on the phone and can't even have a simple online order ready for pickup. If I could rate 0 stars I surely would and can't even get anyone through customer service to answer. Employees need to take lessons in customer service and need a whole new staff.

My true opinion of the store would be a negative 5 Stars if you are willingTo spend your hard-earned moneyAnd be overcharged you are not allowed to buy what you want the service is horrible. Why can't you buy 4 brest and 4 Thighs? And its every time I go there they tell me something im trying to purchase is not possible. Retrain fire and educate till you get it right I plan to go back and I plan to review this store every time. Do not waist your time or treasure here.

Was instructed by an employee outside smoking that I must put a mask on, I showed her my mask in my hand and put it on as I entered. When she came inside to take my order her mask was just on her chin not covering her mouth or nose. Only one employee that I saw was properly wearing a mask. She also forgot our large Mac and Cheese!

I want to give the gentleman who answered my phone and manger that work there 5+⭐.you all was very patient and talk to me professionally when I called alot of time bc of my order.i appreciate you and would order from you store again.the ppl and all workers there are very nice and care for the customers