Divine Catering

Who doesn’t bring ice to a wedding? Who doesn’t assign a lead at a catering event? Why were our caterers drinking our alcohol? Eating food in front of our weddings guests? Why were we not left our extra food? Why did our caterers not know how to cut a wedding cake, or even how to serve cake? We paid for this service. Our wine was warm, we ran out of beer, The food was over-seasoned, cold and late. The staff of divine catering were extremely unprofessional. None of the caterers knew how to coordinate a wedding dinner, and we were left scrambling trying to coordinate how to make the Best of the situation. I provided a timeline of the wedding well in advance, and divine catering was not only late but did not have any concept of the wedding timeline. Prior to the wedding, I had to leave multiple emails and voicemails to get in touch with the owner. I had a very difficult time nailing down final details, and was worried that they wouldn’t even show up. I found out later that they did not show up to multiple other weddings in my area. I was given the excuse that their computer system was down and they couldn’t access their email. I don’t know if this is actually the case or what exactly was happening at their site, but I do know that not responding to your customers is incredibly unprofessional. I was recommended divine catering via The Knot, and have since reported their activities. After paying over $4000, I am incredibly disappointed with the services we received. I have no way of receiving a refund, as a catering company has not responded to our emails or voicemails. I am requesting a refund or will be pressing charges for incredibly poor service.

We booked divine catering for our wedding over a year ago. We were one of the first couples to meet with the new events manager, Lisa. During the tasting both Lisa and the owner Alisa were great! They were super professional, answered all of our questions and the food was amazing! My husband and I couldn’t stop talking about it. I had used them for a work even a while back and loved them, hence us selecting them! Fast forward to about a month prior to our wedding. I went to give divine catering a call and google searched their number when I came across a bunch of recent bad reviews! I, like any bride had my stomach drop. I thought, I should just call and have a conversation with them, see what happened to get all these bad reviews and go from there. I talked with Lisa again, who was wonderful. She explained what happened at those weddings( she didn’t work there at that time, fyi) and explained that this would never happen again and rest assured me that everything would be okay. Now, what they did for those no show weddings of course is not okay, and as a bride I would be a mess. However the reviews prior to that of this company and new ones coming out show more of a positive. I have now worked with them twice, one directly, and it’s been great! Lisa made sure our day was perfect and we received so many compliments on how great the gluten free veggie lasagna was. Lisa ensured my nerves of the reviews were at ease, gave me her personal email and phone, always followed up with me, and even went above and beyond to do extra things. I know we all look at reviews for validation and I know how scary it can be (especially as a bride) to see some of the reviews below, but I will tell you as a recent 6/4/22 bride, it was a 5 star for them, and we would highly recommend. Thanks Lisa and Alisa!

We booked with Divine Catering and it was the BEST choice! The owner was professional and her staff was attentive and listened to what we wanted for our event. They provided us with an amazing tasting prior to booking and provided everything we needed. Leading up to our event, they were available to answer all of our questions. The food was amazing on our special day and the staff was beyond professional. Will definitely recommend and use again!

They catered our wedding (12/4) and everything was phenomenal. Food - heard from multiple people that it was the best wedding food they'd ever had. My niece said "this chicken is not good...it's GREAT". I was also impressed with how well the large portions for 70 people matched the small tasting we had for 2. The andouille pasta, bacon-wrapped dates, and mushroom risotto were huge hits. Bar - lines were never long, everything was the right temperature, and we were given sample drinks beforehand to make sure the mixes were all right. the bartender also helped me take a shot with my mom for the first time together! we asked for local beers to give our out of town guests a portland flavor, and got a variety of IPA's that completely fit the bill. Communication - so yes, we read the negative reviews recently and asked them about it. they were very honest and we got comfort in their answer - we had ZERO issues. Lisa was our main contact and also our bartender, so she was there with us all day and was very helpful with both suggesting rental items we didn't need and getting our scheduling down on the right timeline. an extra server was needed last minute to help with extra details at our venue but after a discussion this extra amount was not charged to us - which was a huge help as all the extra bills came in after the wedding. basically, everything was great and i would not have changed a thing!

All I have to say is bacon wrapped dates with a twist! SOOOO good! I had the chance to try other bites at a recent open house and they were all good! Plus they had a great presentation, which was a treat to photograph! And the staff was friendly and knowledgeable! I would highly recommend them for your event.

I honestly feel horrible posting this review as this company was such a well-rated Catering company for weddings and one that we were personally referred to by our wedding planner. This review is tied to customer service, since we were never able to try the food. I have sent countless emails to the owner trying to explain our situation for having to cancel our 2022 wedding and to receive a refund for my deposit given we gave over 10 months notice for a popular wedding date. Yet, there is just a lack of flexibility and understanding from this vendor, even though we were assured that they would be flexible given we booked in COVID time. While our deposit can be put towards a future event, the recent reviews are such that we would hire another company for an event since we are unable to trust this one based on recent reviews. So, we will most likely never get back or make good on our $3k+ that we paid to this vendor almost 2 YEARS ago. I have filed a complaint with the BBB and will revise this review if the outcome changes.

DO NOT DO BUSINESS WITH THIS COMPANY!! I wish I could give them 0 stars. Hired to cater a friend's wedding on 8/14, and similar to the other 7 weddings they were supposed to cater that day, they never showed up. All calls went straight to voicemail and they never sent an update letting us know they weren't coming. Paid in full in advance. As you can imagine, it's not even just the food we were missing. It was wine glasses, plates, water, silverware, napkins... everything! On a 100-degree day. Nothing like scrambling to order pizzas during the wedding. Avoid Divine Catering at all costs, or it will end up costing you more than your hard-earned cash. Unreal.

Working with this company has been such a headache and terrible experience the whole time. Not only with the most recent issues they have been dealing with - it has been impossible to communicate with them 6+ months leading up to my wedding. They don’t respond to anything (multiple emails, texts, calls), have no respect for their clients (obvious from the fact that they just didn’t show up to 7 people’s weddings with no warning or reply after taking their money). And they never had any apology or even recognition of their lack of communication. Luckily we heard they ghosted weddings the weekend before ours and decided to find someone new 5 days before our wedding since we hadn’t heard back from them on final payment for over a week. Such a stressful experience. I worked with so many amazing wedding vendors, including caterers who came through last minute for me when Divine didn’t after booking them over a year in advance. Stay away from them at all costs - wouldn’t wish this experience on anyone.