Baraka

The recent renovations of units managed by BridgeHousing Sydney are first class. The variety of skilled trades people of all walks in life, go about theie business with such efficiency. From a Greek Cypriot refugee painter, to a team of tilers from the province in Afghanistan where Australian forces were based. The picture shows units in Camperdown Sydney. My unit is North of the Harbour.

I have lived in my unit for 17 years now and have been very happy. Since Bridge took over from FACS there has been a definite rise in customer service. In particular I have to praise Jane Smith and Asset Management Services. My unit was starting to look somewhat shabby and I spoke to our manager BJ who said she would see what could be done. This was only about the beginning of September. The query then went to Jane and she and her project manager looked at it and decided to paint it. It was a pleasure to deal with them as they were both very professional and caring. I chose the colour that I wanted and the team came in last Thursday 7th October! They were absolutely wonderful! They worked quickly and were finished by 3pm. I now have a fresh looking, modern unit. Everyone who has come here has commented on how lovely it looks. Thank you to all at Bridge.

I regret saying anything about this company.. Honestly, if you want a prosperous life. An environment where you don't question life everyday if it's worth it. Living besides people that know self growth and maintenance. Never having 10 apprentices assess a simple job. Good communication between management & clients. Not have your vehicle pelted with rock/branches by those that pretentious-ly cut the lawns on a wet day weekends. Do Not Go Near This Sub-Lease Co. Or it's streets.. Most, but this Co tops it. Housing is like an abyss of limbo, there's no getting out. It drains you of worth & it's not help, more like rot & "give us your Gov entitlements".. Maybe it's why the workers of Co normalize drug use & bad behaviour.. I truly feel bad for the kids and elderly. If Gen Human Conv saw this, in a beautiful country..🤔.....? Bridge, please. Work with people that don't want Government dependency. Work with those that care for what's being rented. Stop changing management every few months, cos the next person will play catch-up and just fail. You need a group, not just one person to assess all the buildings needs & upkeep.. Lets work together. Drugs & alcohol is not the answer; the livelihood of the elderly & younglings/parents future is a must.. Grow to own your own foundations, not just rent to lease.. Really, nobody is to blame. It's communication & mainly care factor that we should attend to more.... If any questions, feel free to reply or ask, I'll drop by to explain more. Although, only to speak of the facts..

I am not a celebrity nor am I rich with lots of money and material things. I do not stand to gain anything, nor do I wish to , by leaving an honest review of my experiences with Bridge Housing during the last 12 months that I have rented my first social housing property from them. I have nothing but praise and respect for Bridge for their caring, helpful, attentive support they have tirelessly given me so far. All the staff I have corresponded with have treated me without bias or discrimination just because I have little or no savings...I was not treated like a second-class citizen. Thank You Bridge Housing for your empathetic caring attitude that all the others seem to lack. You could've been cold, greedy, just business-like and dismissive... but you were'nt. Bridge offered me a clean, safe home in a good condition which I didn't expect, but for which I was very pleased with. Any repairs that needed doing were fixed pretty quickly by their excellent repair team. I am thankful and very grateful for what I have been given by Bridge. They have tried hard, and succeeded, in giving me a good home. Without them, I would be really struggling and in a bad place trying to make ends meet ! Thank you Bridge Housing for your good hand of support. May you flourish and prosper long into the future. PK

I was offered to look at a property in south Coogee, the lady showing the property was 15minutes late aswell as the second client looking at the property. She had no clue which building to open the keys with, it took her another 20mins to find the keys. After that was resolved she then had no clue what property number she was showing. I took upon myself to help her open the door to the property. After all that I waited 3 days to hear back from bridge housing as I was interested and applied first. I received a call from the lady, as she pronounced my name wrong calling me by the other clients name, I told her I’m not that person. She had mistakenly called me and said she’s giving the property to the other lady. The staffing needs to be re assessed as this is very unprofessional and stressful for those who are in desperate need for a property and don’t have time for unprofessional staff that don’t take there job seriously. I have a 5 month old baby, desperately in need for a property and this was a very big disappointment on behalf of bridge housings’ staff based on the level of professionalism.

Beautiful and friendly staff that are always willing to help and give assistance when you need it. Housing managers are always lovely to deal with and are always willing to help when you have an inquiry on the phone or when you attend the office. The repairs team are also really quick to get an issue raised with the contractor. Amazing customer service, highly recommend this service to those who need it.

I would give 0 stars if it were possible. This agency has the worst property management I have ever seen. We had 6 property managers in a span of 2 years. No one writes anything down so you have to explain and re-explain anything you ever speak about. Renting through them was absolutely the most anxiety-filled experience I have ever had.

I have been a client of this “service” and I have worked in roles supporting clients of theirs, and I have witnessed and been subjected to the most appalling treatment of society’s most vulnerable people. They market themselves to be a progressive, non-discriminatory, revolutionary service, but in reality it is just another corporation committed to profit, not a service. This company makes 2.5 million profit per year. They have won many tenders they probably shouldn’t have. They have most recently been given most of the public housing on the north shore, and 12 million dollars of public money to house 90 people off the streets, and they have successfully tendered all of this on the above false claims. Don’t expect social workers who actually want to help you. Instead you will get burnt out, bitter, resentful, callous, racist, people. This company is evidently aspiring to be the largest social housing provider in Sydney, which in order to so, like any business, product needs to be cheaper and they need more of it. So, what is happening is the quality of housing is going down and number of housed clients is going up. Copious amounts of poor quality housing rented from the private market, for large volumes of clients. I’m talking 5 people in a small rundown unit. This is how they make their money, this is their model. It is a classic business model. Increase production, reduce price of production, and increase profits. Their clients are just a means to an end. Metro Housing on the other hand, currently has a 4 star rating on google, reflecting the satisfaction of their customers. This demonstrates that you can house vulnerable people without dehumanising them. Bridge Housing will be the orchestrators of their own undoing. The misuse of public money cannot go on unnoticed for too long. What goes up must come down.