Fireaway Pizza

Firstly, I want to congratulate the staff and the restaurant for making one of the best pizzas. Secondly, so far I can say that from Fireaway I have had the best pizza. Since I have started living in the UK, I have tried many pizzas and none of them were not even as close as the one from Fireaway. And finally, I am extremely happy to give you 5 stars. Again without any doubt one of the best pizzas.

Delicious & Fresh pizza’s I ordered a meal deal with cookies but they had 1 missing for which they send a Nutella Pizza complimentary. Shows their committed customer service. The pizza were not out of the world but the service surely won my heart. The cannoli with pistachio filling was yummy. The homemade kinder cookie was so decadent & chewy. 😋

Excellent service even when things go wrong. So food is usually excellent from here but ordered loads of food and after an hour and a half of it not showing up I called to find out where it was to be told its on its way. 20 minutes pass and no pizza I live an 8 minute drive away. I then get a call from the driver to say he has left it on the floor outside. Pizza stone cold so call to complain. Get a phone call from the owner kieran apologising and offering a full refund plus a free re order next time he was very sincere and explained he had had some issues with drivers. He asks to transfer the money as quicker and wanted to ensure I was refunded quickly which I thought was a nice touch he handeld the whole situation professionallyand with empathy. I thought this was excellent service from the owner and complement his understanding.