Panera Bread

This location is just like every Panera I've ever been to, hence the 4/5 rating. The food is good, service is quick, but the 'aura' is always melancholy.The bakery items are fresh and tasty, as they always are at Panera. The coffee is always fresh, but slightly over roasted in my opinion (I'm not a Starbucks fan for this reason, so if you are, you'll like the coffee here too). The staff is always "muted"at Panera. They are courteous and helpful, but very subdued. I think the Panera vibe can be described as what you get when hippie, introvert foodies want to open a restaurant- Great, fresh, creative, (fairly) healthy food, but "do we really have to talk to the customer?")😂

Panera is never my first choice. The menu has many items and the print is too small for older patrons to read from the other side of the counter. I asked for a printed menu, but there was none. We ordered the almond chicken salad. Chicken was fine, but I did not detect any almonds. Bread very soft and fresh. To me, Panera is rather boring. Nothing is bad, but nothing is spectacular either. The girl who called our name to pick up our order sounded like we were being called to the principal's office.

I used to love Panera Bread, what happened to this place?! What happened to the menu?! Idk if the last time I was here was before covid but wow. No toilet paper in the bathroom, at least paper towels. The floors look like they haven't been vacuumed in awhile, very dirty!! The booths were dirty & the WALLS omg... DIRTY!! Being that slow & empty, people need to be going around & finding busy work AKA cleaning this store top to bottom. The food is half the size it used to be. I can go to Jersey Mike's & get double the food for less money. Extremely disappointed. This place used to be a favorite I would eat when I was in the area, definitely not the same... I'll just stick with my Jersey Mike's when I want a sandwich. Management needs to get their employees to clean the floors, booths & WALLS. Cleaning every day is part of working in a restaurant, not cleaning "this or that" ... "today". Business is slow enough, that empty restaurant should be spotless & stocked completely. It looks completely NEGLECTED.

Really sad and disappointed with the quality of the Panera. My husband and I went for takeout and ordered 3 pick 2’s and a full grilled cheese. Everything came out cold and incomplete, missing ingredients. For example, the green goddess Cobb was missing the egg, bacon, and onions, but was full of tomatoes. The frontega chicken sandwich had no basil or chipotle sauce. The cashier was new, but pleasant and will go far with the right crew training her. Can’t say anything about the rest of the staff as they were kind of oblivious to everyone around them. Won’t go back.