Rapid Fired Pizza

1st time visiting a Rapid Fire pizza place. Chose this locale because it was 15 mins from my job. Ordered on the website & the food was ready by the time I got there. Got the No Doh ($9) spinach based pizza with red & green onion, mozzarella, cucumbers, red sauce & chicken. Food was nice & hot & delicious. I would have given them 5 stars but the main base (spinach) was a little on the light side-see photos- Still overall good food!

It depends on who’s the manager for the shift—they’re not consistently clean, and the pizza sometimes salty sometimes okay. Even the toppings, sometimes little, sometimes a lot. Love to come back cos of the toppings, the taste, and the vegan option...but I’m traumatized of the saltiness and uncleanliness. I got stomach problem the 2nd to the last order. And the last one I got very salty 🤮 Better buy your own toppings and just get Dominos!

Tried for the first time yesterday and didn't like it, at all! Could have possible been my choice of pizza but I could have made it better and I can't cook. Bring a bad first experience, I'll never go back. Pizza was very under cooked. The people though, were very kind to me. They made suggestions and we're very knowledgeable. I had been wanting to try Rapid Fire, ever since I moved to Ohio. Next time I want pizza on a work day, I'll just go grab a couple slices from Speedway for 3 bucks.

Pizza is good. Typically order online and it is usually ready at time quoted. Some of the employees could use better people skills. I ordered two identical pizza and 2 sauces per pizza. He scolded me in front of everyone saying next time order 4 sauces. I tried to explain that the two in front of the pizza means TWO identical pizza and that includes sauces. It was clear on the receipt however he couldn’t understand that. I tried to explain politely but he was frustrated so I gave up trying to explain it and just let him say what he had to say. Hopefully someone at the store can help explain it when he isn’t having a rough day.

I ordered pizza here a few weeks back. Went to pick it up and I was told the ovens broke and to call the next day because there was no manager on duty to issue the refund. Well it's been weeks I've made several phone calls to the store and never able to speak to a manager, calls to corporate and no resolve..I still have NOT received my refund for $40 worth of pizza that I never received. There is no such thing as customer service anywhere! I will not be a returning customer. After leaving this review someone responded to my review below but the email address they provided for them to resolve the issue is not valid.

I ordered a hog heaven pizza for delivery and they sent me a cheese pizza instead. I called in an explained the confusion with the order and the young lady told me i would have to come in to get my order corrected. Really? This is the first time I have tried Rapid Fire Pizza and this will be the last time!

I am absolutely not the type of person to ever complain about any food service because i’ve worked in the restaurant business before. I am so disappointed in this company. The employees were some of the most incompetent people i’ve ever had to deal with. There are so many osha violations. My friends and I had placed 3 separate orders for the same time to pickup at 8:10 pm. My boyfriend went in and told the employee he had ordered 3 separate orders. They told him that they had handed all of his pizzas out to door-dashers and many other people. I decided to come in and i was disgusted at the place. There were employees vaping in the lobby while putting their feet up on the tables. The employee who was actually making the food had on opened toed shoes and sweatpants, didn’t wash her hands, or have gloves on. They had attitudes towards my boyfriend and I. We didn’t get our pizzas until 9 PM! I think it is absolutely outrageous that we had to wait for our pizzas an hour after we ordered them and the fact that the service and restaurant was disgusting.