Applebee's

Food was hot, presented nice and service was speedy. Cameron with a positive attitude was great, drinks were refilled promptly, he even returned a couple times to make sure everything was great. (Nothing like a negative attitude wait staff). Condiments and extra napkins were remembered and brought out with the food. Having a small child, it was nice to have empty glasses and plates taken from the table. (Some places leave all that on the table until you leave.)

I believe our server name was cameron. He was amazing. The food was good but her customer service was out of this world. We had a table of 8 and he made sure everything was okay with us from drinks to appetizers to our main course until we left out the door. I'm giving this five stars not for the food but for the customer service given to us by our server Cameron.

Service was terrible! Once bar tender took our order she never returned but hung out at the bar chatting with two male customers. We had to ask another server to check on our order. They forgot the order in the kitchen. Three tables that came in ate and left before we received our food. The fried chicken bites on the salad was cold, French onion soup was Luke warm. Pretzel sticks or bread sticks were never received as promised. We asked for manager who did come to the table. He made every excuse possible. He did not charge us for the bad experience.

Just placed a 2 for 22 order got to 6oz steaks. I ordered mine med/well and it came out good. My wife order med and it was rare. Blood poured into the mash potatoes. Called the restaurant and told them about the order. They replaced both orders and gave me 10.00 dollars for next order. Got home and her steak was worse than last steak she got. Too rare to eat had to cook it a little more in the skillet to finish it.

Usually I don’t have much of anything positive to say about applebees in general, but today was a great experience. We had Chloe as a server and she was attentive, sweet, and seemed like she knew how to do her job well. Anything we asked for was brought out immediately. The host was also very nice while seating us and as we were leaving.

I wish there were an option to give it negative stars. I sat down on the patio, multiple waitresses passing by. I was there a good 20 to 25 minutes (no menu, not a glass of water, heck not even so much as a hello) before I finally was able to stop one and ask should I have checked in or something. They told me yes. So I went inside and told the house that I was on the patio and he proceeded to follow me out to see where I was sitting. At least another 15 minutes went by and I still had yet to be acknowledged. I left and will never go back.