Subway

This location doesn't participate in the corporate marketing campaigns. So corporate sends you ads via the app, mail, TV, whatever - you get hooked on a lunch idea, show up, order, then find out the pricing is completely different from what you had planned. Even when you are visibly holding a coupon while ordering, and so obviously expecting to use it during checkout. I get it that franchisees like to have some autonomy, but if you're going to break completely from what corporate is doing, why not just start your own independent sandwich shop? Otherwise customers can only conclude that you happy to engage in bait and switch - benefitting from the extra traffic corporate brings in, while not honoring the information people have relied on when choosing where they're going to eat. I'll be patronizing other locations in the future.