Arby's

We stopped here to grab a late dinner after seeing a movie when we were in town visiting my parents. We used to come here pretty frequently growing up, but it's definitely gone downhill. There was no one in line when we got there. My dad knew what he wanted right away and ordered. We were still deciding so it took us about a minute before we were ready. There were a few people standing around still waiting for their orders. I stood at the register waiting to order, but no one would take my order. My dad got his food before we could even order. Finally, after standing there for 15 minutes, someone finally asked if anyone had taken my order. When I asked about how you could use coupons, I got two different answers. That finally got sorted out and we were able to place our order. While waiting for our order, they gave my husband the wrong size milkshake, so some other guy had to wait longer for his. After being there for half an hour, we finally got our food and took it home to eat. My dad said the service is terrible every time he comes. They didn't do a great job with the order. My husband got the brisket sandwich and he said it was really dry and didn't have the onion straws it was supposed to. I got the Arbynator which was made right. I probably wouldn't get it again. I prefer just the roast beef. They were also quite stingy on the curly fries. Arby's is my favorite fast food restaurant, but I wouldn't recommend coming here unless you're okay with really bad service.