Thundercloud Subs

This is our go to spot during the week, before my Daughter's Kung Fu classes. The staff is always friendly, and it's been a good environment for my Daughter to lean how to place food orders and not feel overly pressured. We've had a variety of sandwiches, salads and smoothies. All have been exactly as we've ordered, and really good.

I WOULD NOT WALK ACROSS THE STREET TO EAT A THUNDERCLOUD SUB!!! This is my first negative review ever, but I feel it is my duty to warn all future customers to avoid this ThunderCloud location at all costs. Went there last evening 10/18/2021 and ordered a "Austin Club", The "sandwich maker" asked if I wanted everything on it, I said yes. Fast forward, get home and ready to eat and guess what? The sandwich was made without chicken or bacon, That's right my "sandwich maker" thought it best that I be a vegetarian. The "sandwich maker" also failed to mention that they might be out of said ingredients and failed to offer any alternatives. This location has been nothing but a series of disappointments for years now (YES, YEARS). Shame on you and I truly hope this locations reaps everything it deserves (IE. Blockbuster Video). Do yourself a favor and support a business that actually appreciates you and cares about it's customer service. Would have given ZERO STARS IF POSSIBLE...