Panda Express

If I could rate lower for this restaurant, I would. Ordered the family meal and super greens. Waited 10 minutes extra for super greens to cook (no big deal) when I get back to the office, they had forgotten one of my entrees, and the super greens were raw cabbage cut in chunks , uncooked. I called and spoke to “Linnette” who rudely and uncaringly informed me I would need to come back to that specific store for either replacement or refund which would take 7-10 days. Ok, no problem, is there any way you can also compensate for the gas? I mean, I would’ve been happy with an order of crab Rangoon, but she absolutely refused to do anything to make up for the disappointing food and service. When I asked to speak to the manager, she said the manager was unavailable and I could call back in 25 minutes…That SHE is managing that store. If you go to this place for lunch, expect your order to be wrong and undercooked, and don’t expect them to care.

Our family loves Panda Express. You can never go wrong with the food here. This business is the CLEANEST one we have ever been to. I used to go here around 12-14 years ago and I'm very impressed that the quality and structure of the store looks as new as the day it was first built. Very good food and great customer service. Also it's conveniently located next to a Target. What more could you ask for?

This location used to be great. Last few times I’ve been they forget an item on my order. I get it, mistakes happen, but every single order for the last 5 trips? The portions have become ridiculously small. I understand with inflation the prices go up, that’s fine, but don’t raise prices AND reduce portions to half a scoop. Also the food I have been receiving lately has tasted burnt and really crispy. I used to love Panda Express but lately I’m rethinking my options.

Unfortunately this was not a good experience. Me and the girlfriend ordered takeout for her & the step daughter. Website said it'd be ready for us to pickup at 1 pm.....we showed up at 1:03. She goes in to pick up the order and gets told that we're waiting on egg rolls and teriyaki chicken........30 minutes later we get our order. Let me also add that I don't believe this was an issue of employee shortage as there was 9 employees. I understand things happening but 30 minutes to wait is a little long!!

Ordered food at 12:45. We arrived at 1:00. I left with my food at 1:30. First I was told the egg rolls were cooking. 15 minutes later when I asked how much longer, I was told that they were waiting on the teriyaki chicken to finish. When I was given my food I checked to make sure I had the correct number of containers. A women named Monica who appeared to be the manager asked if I wanted to check the containers. I told her no and explained that I ordered my food 45 minutes ago and had been standing there for 30 minutes waiting for it. She then turned around and walked away with a word. Not sure what the issue was as there nine employees there.

Arrived at opening on Sunday 24 April ordered Chicken Teriyaki for my wife and I at 11am. We were told it would be “a few minutes” after 15 minutes we went in for status and they said another 10-15 minutes. We had groceries in the trunk getting warm so we asked for a refund. Unable to give a refund because Monica the manager being the only one able to perform any functions in this store we ended up getting our food at 11:30. This is 30 minutes, when told a few. When speaking with staff, they just ignored the situation and went back to work. The store now has my receipt so I have no proof. This is a horrible business and I won’t be eating there again and Monica needs to train her staff on how to issue refunds