Mcdonald's

Best service ever!!! Mostly i order online from this restaurant and food is always fresh and warm, sometime they don’t put mayonaise in the bag i asked for but main is food which is best. Even if i walk in they will treat you kindly and with a big smile always. Highly recommended this one from all Richmond locations.

Came in and ordered from the self checkout. Overheard the manager 'training' two new staff members in the most toxic and abusive way I've ever heard in all my 15 years of working retail and customer service. She said, "This is your last day of training, after this you'll have no more training. You've been listening to me which is good, but you've also been listening to other people, which is a problem." I was very uncomfortable and had to leave, my group wanted to eat inside, but I couldn't stay there after that. It's no wonder McDonald's has the reputation it has as an employer with Management like that.

Probably the best McDonald's in Richmond, especially for dine-in. I've had two errors total after eating there once per week for years, and both times the issue was immediately rectified. Staff are nice and easy to deal with, were a little annoying about mask theater during the wuhan pandemic thing, but were never rude or aggressive so it's not enough to warrant a loss in rating. Nowadays it's business as usual, and I'm yet to have any issue.