Applebee's

According to the song, I was expecting a dance night out with the kiddos and their aunt. Waited only about 10 minutes to get a table. Server took our orders super quick and appetizers showed up not long after. The wonton chicken tacos were light and tasted great. Same for the spinach and artichoke dip. Service, as far as water refills and attention was pretty non existant. We didn't see our server again after ordering. We had a kids chicken quesadilla, two bacon cheeseburgers/fries, and a chicken Ceasar salad. Burgers came dry, no condiments and pretty sorry looking. My chicken Ceasar salad was pretty sorry for what they charge. Had pieces of shrimp and some kind of sautéed mushroom. I'm allergic to shellfish so waited for the server to come back bye while everyone proceeded to eat their food, only. To never see her again. Overall can't suggest this place to anyone and definitely won't ever be back. Super overpriced for what seems like generic run down restaurant. Can't reccomend anything and would look to any one of the chains for better fare at a better price. Sad as we were looking forward to our first time here.

I’m only giving 3 stars because I’ve been here a few times and had no issue. Tonight our server was Chris. I’d implore the managerial staff to educate everyone on the importance of an allergy. I have a dairy allergy, I specifically told the server this. I ordered the blackened Cajun salmon with fries after having previously spoken with staff about my allergy and ensuring the fries/salmon are safe. I mention the allergy to ensure the broccoli is not prepared with butter and staff are supposed to change gloves/use clean surfaces for preparation. My allergy isn’t THAT sensitive, but it’s sensitive enough to realize the broccoli was prepared using butter. Upon asking Chris, he said “Oh. Yes. The broccoli is made with butter.” His only solution was to apologize. An allergy isn’t something you just shrug off. We opted not to bring it to the manager as we weren’t looking for compensation and that’s typically the response. Comping my meal doesn’t negate that I just consumed something I’m allergic to after explicitly asking you to inform the kitchen of my allergy.

The Applebee's on South Hill has a great waitstaff.. the food is decent enough, the folks at Michelin won't swing by... but hey, it's Applebee's 🤷‍♂️ Even though the place was near capacity, we still were completely sat with drinks within 5 minutes, and 12 minutes later we had our entrees! Bravo team!!