Valhalla

It's honestly unfortunate that I have to leave this negative review because the food is actually really good and easily the best wings in Pullman. The customer service is incredibly lacking, however. I ordered wings for pickup (before 10 o'clock when minors are allowed to do so) and I was treated with disrespect from the moment I walked in. I talked to the friendly cashier lady who was ringing up my wings only to be greeted by one of the tall muscular bar tenders. This bar tender kept harassing me for an ID despite me trying to explain that Its not 10 o'clock and I was only there to pickup my wings. Except, he didn't let me utter a single word because he kept trying to ID me. It wasn't until my original cashier had to tell him to back off that he finally gave in and walked away. He was completely disrespectful and was obviously riding a power trip because he knew I was under 21. If this is how every customer is treated, BEFORE TEN, then this place seriously needs a management clean up because its not acceptable. Not even a coupon could make up for this because I don't even want to walk in there again because I know I'll just get harassed by the bar tenders for an ID. Here is a suggestion for the owner: Either move your cash register to a different location that isn't behind a bar or add another one so that your bartenders don't harass the minors that come in before 10. That, or educate your bar tenders well enough that they know the rules to their own work establishment because there is clearly an underlying problem there. Again, completely regrettable experience and I'd hope they fix this.

WSU game day excellence! The bouncer went out of his way to find out where B lot was for a customer, the young lady at the bar when I ordered was friendly, knowledgeable and helpful. The food came out relatively quickly and was fabulous. Game day can be really busy and people can be too drunk and really obnoxious, so they made it 21 and over only on game day which I think is a good idea for the safety of minors. I was extremely impressed.