Stone Creek Dining Company - Plainfield

We are new residents to Plainfield. Our friends from Wisconsin are visiting and we chose this restaurant because of its broad menu choices and ambience based on the website. Our foursome was seated at 7:05pm for our 7pm reservation in a booth. Initial contact with our server was 7:45pm. The server quickly ran through the specials of the night and filled our water glasses. Said he would return for our drink orders. Throughout the 2 hour ordeal, The server disappeared for long periods. Forgot requests for water refills frequently . Our drink orders did not arrive until 8:10pm. Excuse had to do with too much inappropriate personal health information shared involving the female bar tender. Our order finally arrived served by what looked like cook staff, still no water refills. The food was exquisite. I was skeptical of ordering a steak here but I've been on a steak streak eating out and preparing my own from local butcher shops . The NY Strip was ordered medium rare and was absolutely dead on. NY Strip is notoriously difficult to prepare correctly and preserve some semblance of tenderness. The steak was butter/garlic/parsley slathered and was delicious. The bacon wrapped scalloped potato wedge was a unique and excellent bite. Our guests each had the pasta dish with shrimp and they raved how good it was. My partner had the meatloaf with a generous helping of three slices and decadent garlic mashed potatoes . The green beans on our dishes were excellent garlic drenched and perfectly sautéed. One of our guests requested another Miller Lite. We had to ask several times to the server and he finally brought it out toward the end of our meal. Lastly , our guest provided the server with his debit card and the bill. The server once again disappeared and it was now 8:50pm. The place had cleared out, the female bartender and three associates were yucking it up in the bar service area and other worker bees were walking around on menial tasks. The server not to be seen. I walked a distance to get the car and pulled up to the curb. Finally , our guest who paid for dinner and his wife emerged from the restaurant finally. Turned out the server was in the outdoor patio area chatting with a former employee and significant other (per the server our guest) and their dog. It was then 9pm. Our guest did not tip the under 21 server and counseled him on the very poor customer service. The server countered with we didn't know what it was like to work in the restaurant industry. We are all 60+ highly successful business people in retail, corporate and finance and this server either needs to be heavily reprimanded or fired. The food was exquisite but the service was ridiculously bad and disrespectful . Have to have great customer service to compliment the product or the experience is nullified . The journey continues for great service !

Daisy was an incredibly knowledgeable and attentive server. The food was top notch across the array, with the perfect filet mignon, crab cakes, and blackened Mahi Mahi, complimented by a great selection of wine. Followed by fabulous deserts, and finished with more great service. 100% perfect A+ beginning to end.

The food was delicious. I don't remember what they called it, but the fried potato square with bacon bits in it was so good. I also loved the steak. The only thing I didn't like is where they seated my husband and I. The restaurant was nearly empty, but they put us right next to the kitchen. I felt really uncomfortable. They even had a meeting in the kitchen inches away from me, and I felt like I was in the meeting too lol. Besides that, the food was good, and the place looked nice.

One server and two hosts were there today. We reserved a table for a business meeting, and when we came, the hosts said we should wait for about 25 minutes because they have only ONE server for the whole restaurant. The server was really nice and worked hard. But... Two hosts just to say we can't serve?

The food here is and always has been amazing. The last two times I was disappointed by the quality of service. Seems like they've let their standards down. We had a wonderful bartender but the waitress was not focused and the manager (who wasn't that friendly either) had to help her. If she was new, I totally get that. But if you know you're going to have to assist your wait staff, maybe put your "people" face on?