Panera Bread

The taste on the food is bad. The kitchen staff were friendly but the cashiers need to be a bit more talkative when asked questions. The portions were ridiculously small to the prices, the pizza was both over and undercooked (This coming from someone that made Pizzas for 5 years for a living) the cookie was not soft and tasted like pure sugar, the smoothie and Chai tea latte had a wierd bitter taste to it as well as the tomato soup and this is the first place I go to in the which the don't add a dressing for a salad. I understand that at times it isn't the employees that are at wrong, but the procedures imposed by corporate that are what is wrong. Just keep in mind that it doesn't matter how fresh or high quality food is, if it doesn't taste anywhere as good as it looks, there really is no point. The only thing that we found had a decent taste was the Mac and cheese

This location is in a large shipping area fronted by some large brick and mortar stores. Lots of seating, clean and new looking as you would find with all locations. Food was very good and arrived promptly. Staff was friendly and helpful. We will be back to this location the next time we are in this area.

I usually have great experiences with Panera. However, today was not one of them. As I was looking for my to-go order for a holiday party, an employee asked if they could assist. I stated that I was looking for my order which they usually place in the shelves that are labeled "to-go orders" and that I received a text saying that it was ready. The employee responded with, "Just because it's ready, doesn't mean that it's here." Wow! So helpful 🤣. I think I'll stay away from Panera for awhile.