Pizza Hut

I've stopped here 3 times in the last 2 months.. Sign says dining room open 4-8 but I have yet to step foot inside. Saturday, May 14th, we pulled in at 7:30. Doors were locked again. So I called to place a to-go order but a machine promptly answered and said, "I'm sorry. We're closed." Click. They've never had super great pizza to begin with. The Morris location is much better. But since Ottawa is closer, we stop here. I'm done trying.

Tried to call in a delivery order. Foreign based call center hangs up when I asked to talk to local store that I dialed. So I order online at 930, store closes at 10. I get call from store saying it would be an hrs before driver gets back and store cancels order. I still wanted the pizza so the redid the order. It's been 2 1/2 hrs and no pizza. Call 800 number to complain and they tell me to call local store (same one that won't answer phone and kicks you to foreign call center that hangs up when you ask to talk to local store). I don't want to hear a word from any restaurants complaining about how tough things are. Simple customer service is all your patrons want. What a joke.

I understand all the bad reviews for this location. We have ordered many times last minute mostly for wings since their pizza is honestly garbage. You would figure you cant really screw up those kind of wings. Even though they sometimes find a way. The one time we ordered online and got notified when they were preparing it and when it was on its way, It kept going back and forth so we called repeatedly and no one answered. It never came!! We did get charged btw. Tonight we called to make sure they were still delivering. The guy said yes but we close in a half hour. I said ok can I place an order? He said yes but we close in a half hour. Lol. He had an attitude obviously so I said forget it. I wasn't going to risk what I was probably about to get. That location is far from constant and it comes down to management. Corporate should see these reviews if they cared to do anything but I doubt they or anyone else really cares. People are lazy and really don't care these days.

Unprofessional. After sitting in a long line I had to wait at the window for nearly 20 minutes. The ginger man in the back sat around didn't do much but dilly dally. There was a little guy that looked like an еlf messing around with him. Maybe they should spend more time doing their jobs instead of playing with their knick-knacks and giggling.