Jimmy John's

Took longer than 20 minutes to make a sandwich. I have a 30 minute lunch break. I should have know something was up when the freaky fast signs were no longer posted. I suggest a disclaimer regarding lead time for sandwiches posted above your door. You all either owe me my money back or my sub delivered free.

I always mark the option to leave at the door. I’m not sure where the delivery fee goes if not to the driver. The previous time I ordered Jimmy John from this location, the driver knocked on my door. He informed me that he left half of my sandwich at the store and had to go back to get it. I told him okay. He then asked me if I was going to tip. On top of the delivery fee I had left $5 on the table outside of our door. I was baffled and half tempted to not tip after leaving my sandwich at the store…. Should just get the sandwich free! He came back 30 minutes later and didn’t take the tip from the table. Last night we ordered Jimmy John on the way home so we could eat and start the chiefs game when we got home. On the way home my wife got a phone call from the store only to ask for a tip. We were planning on tipping the driver at the door. No manners at all and always messing up on orders. I’m done with Jimmy John. Firehouse sub is a little further, but 10x better and way more professional.

It had to be a bad day for the young man taking our orders. Sandwich 1 was totally wrong, wrong selection, wrong size, nothing like what was asked for. Sandwich 2 was the wrong meats, but right size. Sandwich 3 was requested on wheat, but came on white. The staff corrected quickly, but it was strange. Otherwise, it was fast, they corrected things with a smile, and made it right.