El Poblano

I have no idea why so many people have given this place low stars. They are probably just upset that their orders weren’t perfect. This place is amazing! As a College students I come here quite frequently and the staff treats me like family and one of their own! I love this place so much and the food is amazing as well! Food comes out super fast too! Just be nice and the waiters will be nice back! Remember you can always tell someone’s character on how they treat a waiter.

I do not recommend eating here. You might end up in the bathroom rather quickly. Cons: The three dishes we ordered were not acceptable. The salsa cannot be called salsa!!!It's either canned tomatoes or straight pepper. The cheapest salsa from a grocery store is better. Rice has the minute rice taste ,while the beans had a metal canned flavor. The chicken is dry and overcooked, while the beef tough. Taco Bell is more "authentic", and I don't personally enjoy that fast food chain. Pros: Fantastic service, atmosphere and manager I hope the whole team can work together and make things better in the future, but I won't return.

Wish I could give zero stars but I can't. Went in for lunch because it's been my boyfriends favorite restaurant for years and I had the worst experience. I ordered a strawberry margarita.. it tasted like they used bloody Mary mix and they wanted to insist it was strawberry. Until I told them "this doesn't taste anything like strawberries it tastes like tomato paste. Then I ordered 2 chicken enchiladas he gave me beef. My boyfriends sizzles dinner wasn't sizzling which he found very disappointing because he wanted me to see it. Then when he got over it and decided it happens. 3 orders came out sizzling and he got upset again. We decided to move past it and order some fried ice cream which is my favorite. But it was horrible it wasn't even fried it was ice cream with stale cereal crushed up and stuck on it. It tasted awful. So when we told the waiter we didn't want it and out of everything that went wrong it was the only thing we asked to have removed from our bill. He said he was getting the manager so we said that's fine. We decided to voice our complaints about the meal to him since he was coming over anyway. But we only wanted the ice cream removed. We told him that we didn't like the ice cream he asked why i said we didn't enjoy it it wasn't good. He then asked me 3 more times before I finally told him we "like I said we don't like it, it tasted like stale cereal and we do not want it." He accused us of not wanting to pay our bill. He was rude and condescending. I work in the food industry and this is not how you treat you're guest. But that may just be because I work at a classy restaurant meanwhile this one is trashy ran down and the customer service SUCKS. Management readjustment is my biggest advice. I won't ever come back to this place. And its honestly because of the manager everything else I would of absolutely looked past everything until he accused my boyfriend and I of not wanting to pay our tab. Childish.

Started with the lemonade for my kid. My son said this taste like water. I tasted it and it was pink water. Then I got my food. Sadly the refried beans and rice tasted watered down with no seasoning. Ben couldn’t eat the entree part, it just tasted bad. Our other party entrees were tasteless. We’ve been here in the past and it was much better. Also the table next to us send their food back.