Koi Palace

Yes, they charge 18% service charge even for a party of two, and their good is a bit expensive. But. It is very much the case of you get what you pay. Koi Palace uses great ingredients to make yummy dishes that will taste different. The crab we had was on an entire giant platter of egg white, the fried rise was a big pile and well made, the green beans were crunchy and lightly fried. The staff is kindly and attentive.

The food is very good. Service is good. Jasmine tea is tasteless, I don’t like it. Highly recommend the sticky rice with crab, so delicious! You should get there at 9:50AM, they open at 10AM, very crowded, they don’t let customers write down their names before 10AM so at the opening time, everyone allows to come in as the same time.

Koi Palace Milpitas is one of the Koi Palace locations around the bay. The restaurant has dim sum, a good amount of traditional Cantonese dishes, definitely one of the high end place. The restaurant is packed with people, even during weekdays. I felt the place is under staff a little bit. Tried to wave and order food for couple times before there is servers to help you out. The dim sum quality is great. The portion is decent. The taste is good. Please note that 18% gratitude is automatically applied in your bills.

I love dim sum. So when I found out about this place I was excited. It's on the second floor so you have to take the elevator. I have been here a couple times and the food is really good. The service can be a hit or a miss. I think that could be because of the language barrier. But like everything else the price has gone up so it's quite expensive. But I will definitely be back.

This place was my favorite restaurant on eating live fish. But things are changed recently. I came to it yesterday and found only 3 small fishes on the fish tank. What a disappointment! Even worse, the cooking is much worse than before. The steam whose fish tasted so salty and they put too much soy sauce or fish sauce on it. The waiter told me that they were half people left during pandemic time. That is kind of explaining why this place is not good as before both on food option (the current menu has much less choices) and service. They also charged 18% tips even for small tables. This was not the case before neither. Call them to check first before you go! Make sure your favorite dish or fish is still there.