Dunkin'

I stopped by for a small coffee on my way up to northern Maine. I ordered from my DD app right at the counter. The young man who was waiting on me didn't know the address, even the street name, of his store to confirm that I was sending my order to the right one. I ordered a small hot decaf. He brought me an iced coffee. I reminded him that I had ordered a hot coffee. He looked at my ticket and agreed. He took my cup back behind the counter and returned with a hot cup. As I left the store, I sipped my coffee. It was cold! He had simply taken the cold coffee and put it in a hot cup! At this point, I had invested way too much time (and money) in this coffee so I kept on walking. But I hope I'm never at that Dunkin Donuts again!

This D&D is just terrible. At times I get the wrong item. They are also very slow and I mean slow. On Saturday 09/29/18.i stopped and decided to go in to order. I was the only customer, I went to the counter. There were 3 people working. No one even knowledge the fact that I was standing there. I can also see the drive up window, no one there. I stood there for aprox. 3 mins.then asked if someone had time to take my order. One young man said he could in a min. So I stood there yet another 2 mins. At that time I decided that 5 mins waiting was long enough with no service,so I left the building. I was quite upset and have not returned. I'm sure I'm not the only one who has had issues like this.

This Dunkin donuts is nestled in the back of our local Circle K convenience store. It's a wonderful place to pick up breakfast and lunch around the clock, they r familied up with the convenience store and both establishment has the best of help and make u feel like family when they tend to your merchandise and transaction. Not just about taking your money and hurrying u along. They make sure u have all u needed, especially this one gentleman Carleton, I have never once been in this store that he's not right out straight doing things I've only witnessed him taking care of, this is a place u will never find any trash or dirt in site if he's at work...