Costa Vida

Went around lunch time and even though it was a bit busy the service was super fast! The staff was super friendly and the gentleman that helped me out even gave me some extra mango salsa! The chicken tacos with rice and black beans were super fresh today. Dine-in is open and there's plenty of seating!

I ordered the steak burrito with extra meat. It was phenomenal. I tend to go out to eat a lot with people from my work. I always love Costa Vida. The food tastes more fresh and authentic than some of the other similar restaurants. The staff is always super friendly and restaurants are clean. Great experience everytime.

So we ordered costa Vida (to go) last night using a credit because we had previously received the wrong food. Y'all. We didn't even get kids meal portions in our entrees. We literally watched the employee hand pick the 8 or so tiny pieces of chicken for our full size quesadillas. There weren't even enough chips to finish the queso, and the scoop of beans was an embarrassment. (All items were full to the brim on the employee side, yet they picked through and appeared to be hand counting each individual piece.....) Usually when places skimp out on food, they overload it with cheese. Not costa Vida! My quesadilla was beyond dry and inedible. No cheese, hardly any chicken. We ended up making dinner after our $25 meal because we were still hungry! Such a waste.

Ok I don’t know what the deal is but this drive thru is one of the worst drive thru’s I’ve ever been through, I tried to get brush it off and go again but than again a horrible experience, there is no way in hell this is worth 10 dollars worth of food. And the food looks absolutely horrible, someone in that store needs to be retrained because this is unacceptable. I’m not paying 10 dollars for a same amount of food as the kids meal. Absolutely ridiculous!

One star is actually being nice. I ordered my food pulled up to the window sat and waited for 25 minutes all while trying to get their attention. There were four young high school kids laughing and goofing off. Finally one came to the window and said “OMG I forgot about you” and laughed to which I replied “it’s not funny, I have waited 25 minutes.” All she said was “Welp” and shut the window in my face. Finally gave me food without an apology and handed me my food rudely and all put out. I get home and it’s not even my order it was someone else’s, so now two customers have incorrect orders. I get it is hard to find people who want to work but these young kids need more training if they are working in customer service. What a joke it was.