Beans And Brews

In need of a boost this morning I decide to hit this location. Quality here has been iffy the last few months but I thought I would give it another try. I regret my decision. I ordered a large hot Carmel Cielo with an extra shot and was given hot water with a slight roast coffee flavor. No caramel. No espresso. This has happened before and my team and I from one of the larger businesses across the street to the south will no longer be patrons at this location.

This is, hands down, the BEST Beans and Brews location. The staff is super friendly and kind. The owner bends over backwards, to train his staff in excellent communication and customer service skills, and will go above and beyond, if there is a question, or concern. I have been coming here, for three years, and often spend my Wednesday mornings here, drinking coffee and reading. My husband and I come here, every Sunday morning, for our veggie burrito and decaf Americano. We are just sad that the franchise did away with our favorite Vegan burrito (not their fault), and we don’t really like the two new flavors, so that is a bummer. Their Americano coffee is delicious!!

Used to love beans and brews for their originality and craft but their level of care and conduct had dramatically declined across the board to the point of being on par with Starbucks... Which isn't a compliment. Not bad just not worth it. If you're gonna spend the money on a signature coffee from a shop I suggest juice n java, high point coffee, or enlighten coffee. They are consistent, delicious, and remain true to customer service rather than pumping up numbers