Dunkin'

I had to give this store a star in order to post my review . The attendant I will not mention her name, I'll give her that much even tho she doesn't deserve it, was very rude, she made my coffee wrong. It was sweet and I said no sugar - non sweet. I ordered other items donuts and a sandwich because I am in the hospital while my dad is having emergency surgery. After 5 mins waiting for her to return to the front counter, she gave a bad attitude. I would never hire an employee who treats customers badly. I then said I want my money back for the coffee and everything. She said that she cannot do refunds with a snippy attitude and giving lip. Wow, I didn't even leave the store. This dunkin gives a bad rap to DD. I am waiting to hear from the owner. I will post back with the results.

Pleasant workers but half the time I order a simple plain coffee with caramel swirl and milk they get it wrong. One day I walked out, tried the coffee and realized there was no flavoring so I went back and told the girl who took my order and she said, “oh well we didn’t put the caramel swirl in because we don’t have any.” She couldn’t tell me that when I was ordering it? I’m paying for them to make the coffee I ask for, so it’s disappointing when they can’t follow simple instructions.