Whataburger

Heavily staffed, yet difficult to get attention. Most employees seemed to stay in their zone. One girl passed by me three times, looking down at my empty coffee cup; but as soon as someone approached to order, she was right there for them. I wonder if it's not the new corporate structure; NOT the same family-owned atmosphere!

The tall 38 yr old cashier creeps me out, 😳 🤮 and the manager is always chasing away homeless people (very Christian behavior) but the food and chefs are the best! 🍔 🍔 🍔 🍔 🍔 🍔 🍔 🍔 🍔 Promote that guy on the grill! 👩‍🍳 🍳 He's so friendly to his co-workers and customers. Side note: the manager is kind of stinky

First of all, I love Whataburger. We are all human and make mistakes. I went through the drive thru at lunch and ordered a #2 double with cheese. Expecting it to be correct, I drove 20 mins to work. Opened the bag and had a single patty, no cheese. Contacted the restaurant just to let them know and the manager was very nice and said to keep my receipt and they would make it up. He continued to apologize. That is great customer service. I will update my review next time I visit this location. Update: went inside, showed my receipt, and the cashier was overly friendly, apologized for the mistake, and offered me a whole new meal. Excellent customer service! Thank you Whataburger!!!

Have always been a fan of Whataburger but this Location on 10th always messes up the orders and they take forever on your order regardless of if your number 1 in line or number 3 be prepared to wait anywhere between 20 to 45min here today I bought a triple meat triple cheese with no onions add bacon and jalapeños. Burger came with onions 1 strip of bacon 1 cheese no jalapeños no pickles and also the only put 2 small pieces of lettuce in it only to make matters worse the burger was dry as hell. This Location always dissapoints.