Sonic Drive-in

I’ve eaten food from here and i didn’t have a problem until i started ordering from the app. The first time i chose this location for pick up, i had waited 30-45 minutes for my order and it turned out they gave the order to the wrong person. The second time, i was on my 30min break and placed the order, a few items were missing. When i told an employee, she looked bothered and brought me the manager. The manager kept asking to see the receipt and she spoke with a tone that wasn’t friendly. Speaking as i’m also a manager at a different restaurant, they could’ve at least apologize for the mistake. In the end, they gave me my food and a bag full of sauce which was kind of uncalled for.

Little girl taking my order blurted out that i needed to "hold up" because it was just her and one other employee there when i tried to order 2 sonic blasts. But then i see some random girl pull up in a suv full of kids hanging out the windows, go inside with shorts and sandals, make her own drinks and chit chat with the wonderful employee and then leave after making 2 trips in to get drinks. Fire everyone here and start over.

Like 50% of the parking spot order menu's do not even work. but the spots arent blocked off with cones. i literally just pulled in and backed out of 4 different spots because they dont work. You would think management would have the common sense to at least put a cone in the spot or something... been like this for at least a year

I pulled in on a hot afternoon after being out on the lake ready for something cold to drink. It looked a little busy so expect a little time and I put in my order. 25 minutes later I had still not received my order so I push the button again and asked about it and they said they had no order from me

The manager I spoke to when I politely asked if there was a side restroom is absolutely horrid. White, about 5'3, and chunky. She responded to me with a scoff and "No. Does it look like there is?" I currently work at a separate Sonic location and if I had spoken to a customer that way then I'd get fired for being a disrespectful a*shole. If she or another employee of that stores speaks like that again to me I'll just get a hold of corporate. P.S. I was doordashing that day and picking up an order so I already made a report through DD support. Update: Took 15 minutes for them to answer the board when there were only about 5 cars there and when it was answered the woman sounded oh so thrilled that I was there. Only happens when I doordash though...