Martin's Restaurant

The breakfast rush can vary on how much cars are in the drive thru on days. Today was quick. Ordering through the drive thru is pretty quick. Employees are pretty friendly. Ordered the chicken biscuit, with an orange juice and it is such a great breakfast item to get! I can't compare it to other locations since this is the only one I go to, but it is pretty awesome!

I want to start off by saying this review is base on my visit for today. Normally this establishment is pretty good at taken my order and providing me with excellent service however this morning that was not the case. I ordered the breakfast special with an extra egg, grits and add cheese. Once I was at the window one of the employees took my payment. I informed her that the order she gave to me was not my order she stated "yes it is" even with the receipt showing this order was clearly someone else. She asked me to open the container to and make sure it was my order. I open the container to see that it was only one egg no cheese. That employee stated "yes that's your order." I asked so where is the other egg she stated "its on in there" I refused to argue I just took the order. I will not visit this restaurant going forward.

Waited over 30 minutes just to get to the speaker. I sat at the speaker 5 more minutes. I said, 'Hello?' a few times & finally got a, 'Hold on.' No greeting. Poor customer service. I'm sure they're short staffed, but an acknowledgement from the staff would be much appreciated. Very disappointed. Ridiculously long wait time. Many cars were also leaving. You also cannot go inside as it's still closed due to Covid.

I've been coming to this Martin forever. I actually worked here when I was 19. Although the food is still good. I had to rate it a 3 because it is about time they get some new equipment. I know the saying if it a broke don't fix it but sheesh. It looks pretty gross back there and to know they are preparing food back there makes it even worse. Martin's it is time for some upgrading or a good Ole deep cleaning.