Starbucks

As for my previous post update. The store manager/owner reached out to me so we could talk about what had happened today. I explained my side of what had happened and I appreciated his patience to listen. He, of course wanted to make things right and explained to me how he will resolve the matter and I'm glad I kept my receipt so that it can be taken cared of. The store manager/owner was also able to merged the call with the cashier involved and she was apologetic as well. Let's all admit, people makes mistakes. And I could forgive people that owned their mistake. I appreciated them both for reaching out and making it right.

Amazing. I placed my order for a hot chocolate at the drive-through window and then I started driving away. then observed that I had a coffee. came back. They did more than just improve it. They corrected it and gave me a drink credit for the next time. Christmas Eve, all of it. This store is incredible. I'm grateful.

I went to this location to get a hot tea and the young girl that took my order -first was super friendly. Second when I came to window she asked me if I was feeling sick, that she could tell and when she brought me my tea(which she insisted to her coworker to bring it to me) and told me she hoped I felt better soon and it was honestly the sweetest thing and only person today that asked how I was feeling and concerned. It was really nice. I wish I got her name. Today is 10/29 and 8:05pm.