Dunkin'

It's Dunkin' Donuts. I've just tried the glazed donuts, but they're good. However, especially during the morning rush, people in the parking lot can be a little rowdy. Dunkin' coffee isn't worth the cost of the cup it came in, to be honest. The staff is pleasant and has never given me incorrect change. The change counter beneath the window is a little alarming, but whatever.

The staff is extremely friendly and nice. My complaint is that the lobby is closed and has been forever. I order on the app assuming it will help me get my food quickly. BUT the drive thru line is usually long and they will not even allow you to pick up online orders inside. So then, my online order is cold ...or warm, depending on what I ordered. I know, first world problems. And I appreciate keeping staff safe, but there has got to be a way for people to pick up mobile orders other that waiting 10+ minutes in the drive thru.

Just left the one on 6th st. Ordered 2 dozen and found dead flies in it!!!!! One on a donut and one in the box! I couldnt figure out how to post the pics but I did take some!! I understand flies are gonna be around donuts but workers should at least make sure they're not on the donuts they are choosing to put in the boxes.......ugh!

I love Dunkin' overall, which is why I've given this location so many second chances, but their service and accuracy have taken a nosedive over the past year or so. They don't read back your order, they barely say a word to you, hardly ever a friendly greeting. About half the time, something is incorrect with my order. I ask for the same drink every time, black cold brew with mocha - two simple ingredients, and they frequently either forget the mocha or add a bunch of cream and sugar. Twice in a row I've ordered plain bagel minis and got the "everything" bagel minis instead. I could go on and on about how many times they've messed up my order. I like the food and coffee, and I've been loyal to Dunkin' for a long time, but at a certain point it's just not worth coming back any more. I'll only be frequenting the other location on 23rd street from now on. The 23rd street location has much friendlier staff and I've never had a problem there. UPDATE: It's been 8 months since I posted this review and I decided to give them another try today. They messed up my drink order. Again, two simple ingredients. I'm not asking for anything complicated, just the most basic standards of accuracy and service.

The food and coffee are fine, just what you'd expect from any other Dunkin. There's usually a long line and there are two entrances which make the line process a little messy. Always check your order before you leave. This location has missed items I've paid for consistently over the last 6 months, disappointing family members when I return home and find out. There's nothing they can do for you unless you return which usually isn't an option for us. After the issues todat I will go just a bit further down the road in the future for Einstein brothers bagels and a correct order.